Hospitality
Employee Administration for Hospitality
Records, attendance, leave and the day-to-day HR that must simply work.
What this looks like in hospitality
The parts of employee administration that are specific to this sector, rather than general.
Rosters and Split Shifts
The hardest rostering problem in any sector.
What this coversHide
Rosters and Split Shifts
The hardest rostering problem in any sector.
What this coversHide- Shift patterns by department
- Split shifts
- Occupancy-linked manning
- Banquet and event staffing
- Weekly off rotation
- Relief and standby
- Overtime sanction
- Duty meals
- Shift swaps
- Roster publishing
- Forecast occupancy
- Staffing plan
- Roster
- Approval
- Publish
- Attendance
- Payroll input
Attendance, Overtime and Duty Meals
The three things staff dispute most.
What this coversHide
Attendance, Overtime and Duty Meals
The three things staff dispute most.
What this coversHide- Attendance capture
- Split-shift attendance rules
- Late and early marking
- Missed punch regularisation
- Overtime sanction and computation
- Compensatory off
- Duty meal entitlement
- Leave types and balances
- Attendance cut-off
The general method — what employee administration covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the employee information management page. What is above is the part that differs for hospitality.
Other HR topics for hospitality
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.