HR Solutions Built for Your Industry
Every industry manages people differently. That is why HR cannot be one-size-fits-all.
Built for your world
Industries we serve
The workforce is different in each of these, and so is the HR system it needs. Open any industry to see the business types it covers.
Structured HR for clinical, administrative and support teams.
Explore HR services for HealthcareBusiness types we work with (15)
- Hospitals
- Multi-Speciality Hospitals
- Specialty Hospitals
- Clinics
- Dental Clinics
- Diagnostic Centres
- Pathology Labs
- Eye Hospitals
- Fertility Centres
- Physiotherapy Centres
- Rehabilitation Centres
- Pharmacies
- Healthcare Chains
- Home Healthcare Companies
- Medical Equipment Companies
HR systems for plant, production, engineering and support teams.
Explore HR services for ManufacturingBusiness types we work with (20)
- General Manufacturing
- Automotive Manufacturing
- Auto Components
- Machine Tools
- CNC and Precision Engineering
- Sheet Metal
- Fabrication
- Electrical Equipment
- Electronics Manufacturing
- Industrial Equipment
- Plastics
- Packaging
- Chemicals
- Pharmaceutical Manufacturing
- Food Manufacturing
- Textile Manufacturing
- Garment Manufacturing
- Furniture Manufacturing
- Building Materials
- Aerospace Manufacturing
Scalable people systems for knowledge-based organisations.
Explore HR services for Information Technology and SoftwareBusiness types we work with (15)
- Software Companies
- SaaS Companies
- IT Services
- IT Consulting
- Product Companies
- Technology Startups
- Mobile App Companies
- Web Development Companies
- Cloud Services Companies
- Cybersecurity Companies
- AI Companies
- Data Analytics Companies
- BPO Companies
- KPO Companies
- Call Centres
Project teams, site employees, sales teams and corporate functions.
Explore HR services for Construction and Real EstateBusiness types we work with (12)
- Real Estate Developers
- Builders
- Construction Companies
- Infrastructure Companies
- Civil Contractors
- Interior Design Companies
- Architecture Firms
- MEP Contractors
- Property Management Companies
- Facility Management Companies
- Real Estate Agencies
- Property Consultants
Structured HR for academic and non-academic employees.
Explore HR services for EducationBusiness types we work with (12)
- Schools
- International Schools
- Colleges
- Universities
- Engineering Colleges
- Management Colleges
- Coaching Centres
- Training Institutes
- Skill Development Centres
- EdTech Companies
- Preschools
- Tuition Centres
Frontline hiring, scheduling and store performance.
Explore HR services for RetailBusiness types we work with (14)
- Supermarkets
- Hypermarkets
- Department Stores
- Fashion Retail
- Jewellery Stores
- Electronics Stores
- Furniture Stores
- Mobile Stores
- Grocery Stores
- Pharmacy Retail
- Optical Stores
- Automobile Dealerships
- Franchise Businesses
- Multi-Location Retail Chains
Guest-facing, operational and support teams.
Explore HR services for HospitalityBusiness types we work with (12)
- Hotels
- Resorts
- Restaurants
- Cafes
- QSR Chains
- Cloud Kitchens
- Catering Companies
- Banquet Halls
- Convention Centres
- Clubs
- Travel Companies
- Tourism Businesses
Structured HR for sales, operations and service teams.
Explore HR services for Banking, Financial Services and InsuranceBusiness types we work with (10)
- Banks
- NBFCs
- FinTech Companies
- Insurance Companies
- Insurance Agencies
- Loan Companies
- Microfinance Companies
- Investment Firms
- Wealth Management Companies
- Financial Advisory Firms
People systems for high-skill service organisations.
Explore HR services for Professional ServicesBusiness types we work with (10)
- Consulting Firms
- Chartered Accountant Firms
- Legal Firms
- Company Secretary Firms
- Architecture Firms
- Engineering Consultants
- Management Consultants
- Recruitment Companies
- Staffing Companies
- Business Advisory Firms
Creative, client-servicing and performance teams.
Explore HR services for Marketing, Advertising and CreativeBusiness types we work with (10)
- Digital Marketing Agencies
- Advertising Agencies
- Branding Agencies
- PR Agencies
- Social Media Agencies
- Content Agencies
- Design Studios
- Video Production Companies
- Event Management Companies
- Media Companies
Drivers, field employees, operations and distributed teams.
Explore HR services for Logistics and TransportationBusiness types we work with (10)
- Logistics Companies
- Transportation Companies
- Fleet Operators
- Courier Companies
- Warehousing Companies
- Supply Chain Companies
- Freight Forwarders
- Third-Party Logistics Companies
- School Transport Companies
- Employee Transport Companies
Manufacturing, dealership, service and sales operations.
Explore HR services for AutomotiveBusiness types we work with (9)
- Automobile Manufacturers
- Auto Component Companies
- Car Dealerships
- Two-Wheeler Dealerships
- Commercial Vehicle Dealers
- Automobile Service Centres
- Garages
- Vehicle Rental Companies
- Fleet Management Companies
Regulated, technical and skill-intensive workforces.
Explore HR services for Pharmaceuticals and Life SciencesBusiness types we work with (8)
- Pharmaceutical Companies
- Pharmaceutical Manufacturers
- Pharma Distribution Companies
- Biotechnology Companies
- Medical Device Companies
- CRO Companies
- Research Laboratories
- Healthcare Product Companies
Manufacturing, sales, distribution and corporate employees.
Explore HR services for FMCG and Consumer GoodsBusiness types we work with (9)
- FMCG Companies
- Food and Beverage Companies
- Consumer Product Companies
- Personal Care Companies
- Cosmetics Companies
- Household Product Companies
- Packaged Food Companies
- Dairy Companies
- Beverage Companies
Fast-growing digital and fulfilment teams.
Explore HR services for E-commerce and D2CBusiness types we work with (7)
- E-commerce Companies
- D2C Brands
- Online Marketplaces
- Online Retailers
- Quick-Commerce Companies
- Subscription Businesses
- Digital Consumer Brands
Technical, field, service and customer-support teams.
Explore HR services for TelecomBusiness types we work with (5)
- Telecom Operators
- Internet Service Providers
- Broadband Companies
- Telecom Infrastructure Companies
- Network Service Companies
Technical, project and operations workforces.
Explore HR services for Energy and UtilitiesBusiness types we work with (7)
- Solar Companies
- Renewable Energy Companies
- Power Companies
- Electrical Contractors
- Oil and Gas Companies
- Water Management Companies
- Utility Service Providers
Large frontline and distributed workforces.
Explore HR services for Facility ManagementBusiness types we work with (7)
- Facility Management Companies
- Housekeeping Companies
- Security Companies
- Maintenance Companies
- Pest Control Companies
- Cleaning Companies
- Manpower Outsourcing Companies
Workforce systems around deployment, attendance and compliance.
Explore HR services for Security ServicesBusiness types we work with (6)
- Security Agencies
- Guarding Services
- Corporate Security Companies
- Industrial Security Companies
- Event Security Companies
- Facility Security Companies
Kitchen, service, production and outlet employees.
Explore HR services for Food and BeverageBusiness types we work with (9)
- Restaurants
- Restaurant Chains
- Cafes
- Bakeries
- QSR Companies
- Food Manufacturers
- Catering Companies
- Cloud Kitchens
- Food Processing Companies
Field, production, distribution and corporate teams.
Explore HR services for Agriculture and AgribusinessBusiness types we work with (8)
- Agriculture Companies
- AgriTech Companies
- Seed Companies
- Fertilizer Companies
- Dairy Companies
- Poultry Companies
- Farm Management Companies
- Food Processing Companies
Structured employee and volunteer management.
Explore HR services for NGOs and Social EnterprisesBusiness types we work with (8)
- NGOs
- Foundations
- Charitable Trusts
- Section 8 Companies
- Social Enterprises
- Educational Foundations
- Healthcare Foundations
- Community Organisations
Healthcare
A hospital manages doctors, nurses, technicians, front-desk teams and shift-based employees.
Manufacturing
A manufacturing company manages operators, engineers, supervisors, plant teams and administrative employees.
Software
A software company manages developers, project teams, managers and knowledge workers.
Retail
A retail company manages store staff, sales teams, supervisors and frontline employees.
We help organisations design, implement and improve structured HR systems based on their industry, workforce, operating model and growth plans.
Build a complete HR system for your organisation
We help organisations manage the complete employee lifecycle — from workforce planning and recruitment through to performance, payroll, compliance, engagement, HR technology and analytics.
- Plan
- Structure
- Hire
- Onboard
- Manage
- Pay
- Perform
- Develop
- Engage
- Retain
- Exit
- Improve
The foundations
Our complete HR framework
Eighteen areas covering the whole HR function. Most engagements take a few of them, in an order decided by what is costing you most.
HR Strategy and Workforce Planning
An HR function aligned with your business goals.
What this covers (9)Hide
HR Strategy and Workforce Planning
An HR function aligned with your business goals.
What this covers (9)Hide- HR strategy
- Workforce planning
- Manpower planning
- Headcount planning
- Workforce budgeting
- Employee cost planning
- Future skill requirements
- HR roadmap
- Business growth workforce planning
Organisation Design
A clear structure with accountability.
What this covers (11)Hide
Organisation Design
A clear structure with accountability.
What this covers (11)Hide- Organisation structure
- Departments
- Functions
- Reporting hierarchy
- Roles and responsibilities
- Job descriptions
- Job levels
- Designations
- Span of control
- Authority structure
- Approval matrix
Recruitment and Talent Acquisition
A structured hiring system.
What this covers (15)Hide
Recruitment and Talent Acquisition
A structured hiring system.
What this covers (15)Hide- Manpower requisition
- Hiring approvals
- Job descriptions
- Candidate sourcing
- Screening
- Interview process
- Interview scorecards
- Assessments
- Candidate evaluation
- Reference checks
- Background verification
- Salary approval
- Offer management
- Joining follow-up
- Recruitment dashboards
Employee Onboarding and Probation
A consistent joining experience.
What this covers (15)Hide
Employee Onboarding and Probation
A consistent joining experience.
What this covers (15)Hide- Pre-joining communication
- Employee documentation
- Appointment letters
- Employee profile creation
- Policy acknowledgement
- IT and system access
- Asset allocation
- Induction
- Department orientation
- Role orientation
- 30-day plan
- 60-day plan
- 90-day plan
- Probation reviews
- Confirmation process
Employee Administration
Structured day-to-day HR operations.
What this covers (17)Hide
Employee Administration
Structured day-to-day HR operations.
What this covers (17)Hide- Employee master data
- Employee records
- Attendance
- Leave
- Shifts
- Rosters
- Overtime
- Holidays
- Work from home
- Travel
- Expense claims
- Employee letters
- Certificates
- Asset allocation
- Employee requests
- Approvals
- HR helpdesk processes
Compensation, Payroll and Benefits
A reliable salary and benefits system.
What this covers (16)Hide
Compensation, Payroll and Benefits
A reliable salary and benefits system.
What this covers (16)Hide- Salary structures
- Compensation bands
- Payroll inputs
- Payroll processing
- Incentives
- Variable pay
- Bonuses
- Overtime payments
- Reimbursements
- Deductions
- Payslips
- Employee benefits
- Insurance
- Statutory contributions
- Full-and-final settlement
- Compensation reviews
Performance Management
A culture of accountability and performance.
What this covers (15)Hide
Performance Management
A culture of accountability and performance.
What this covers (15)Hide- Company goals
- Department goals
- Individual goals
- KRAs
- KPIs
- Performance scorecards
- Monthly reviews
- Quarterly reviews
- Annual appraisals
- Manager feedback
- Employee feedback
- Performance ratings
- Performance improvement plans
- Promotion recommendations
- Increment recommendations
Learning and Development
Employee skills and capabilities, built deliberately.
What this covers (15)Hide
Learning and Development
Employee skills and capabilities, built deliberately.
What this covers (15)Hide- Skill matrix
- Competency framework
- Training-needs analysis
- Training calendar
- Induction training
- Functional training
- Technical training
- Behavioural training
- Sales training
- Customer-service training
- Manager development
- Leadership development
- Assessments
- Certifications
- Training effectiveness measurement
Career and Succession Management
Clear growth routes for employees.
What this covers (10)Hide
Career and Succession Management
Clear growth routes for employees.
What this covers (10)Hide- Career paths
- Promotion criteria
- Role progression
- Internal mobility
- High-potential employee identification
- Succession planning
- Critical-role succession
- Leadership pipeline
- Promotion readiness
- Development plans
Employee Engagement and Experience
A workplace people stay connected to.
What this covers (12)Hide
Employee Engagement and Experience
A workplace people stay connected to.
What this covers (12)Hide- Employee communication
- Employee surveys
- Pulse surveys
- Employee feedback
- Recognition programmes
- Rewards
- Employee events
- Team engagement
- Employee experience improvement
- Culture initiatives
- Values reinforcement
- Employee wellbeing programmes
Employee Relations
Fair, structured handling of what goes wrong.
What this covers (10)Hide
Employee Relations
Fair, structured handling of what goes wrong.
What this covers (10)Hide- Grievance handling
- Complaint management
- Employee-manager conflict resolution
- Disciplinary procedures
- Warning processes
- Escalation mechanisms
- Investigations
- Employee counselling processes
- Workplace conduct management
- Employee relations documentation
HR Policies, Compliance and Governance
Policies, controls and documentation that hold.
What this covers (18)Hide
HR Policies, Compliance and Governance
Policies, controls and documentation that hold.
What this covers (18)Hide- HR policy manual
- Employee handbook
- Code of conduct
- Leave policy
- Attendance policy
- Work-from-home policy
- Travel policy
- Expense policy
- Information-security policies
- Confidentiality processes
- POSH framework
- Disciplinary policy
- Grievance policy
- Statutory HR compliance
- Compliance calendar
- Employee documentation
- HR audits
- Governance processes
Health, Safety and Employee Wellbeing
Protecting employees and improving wellbeing.
What this covers (11)Hide
Health, Safety and Employee Wellbeing
Protecting employees and improving wellbeing.
What this covers (11)Hide- Workplace safety
- Occupational health processes
- Safety training
- Incident reporting
- Accident reporting
- Safety audits
- Employee wellness programmes
- Mental wellbeing initiatives
- Ergonomics
- Workplace health practices
- Emergency-response processes
Employee Retention and Attrition Management
Why people leave, and how to keep the ones who matter.
What this covers (10)Hide
Employee Retention and Attrition Management
Why people leave, and how to keep the ones who matter.
What this covers (10)Hide- Attrition analysis
- Retention strategy
- Employee-risk identification
- Stay interviews
- Employee satisfaction analysis
- Manager-related retention issues
- Compensation-related retention issues
- Career-related retention issues
- Critical talent retention
- Retention action plans
Exit and Alumni Management
A professional, controlled exit.
What this covers (15)Hide
Exit and Alumni Management
A professional, controlled exit.
What this covers (15)Hide- Resignation process
- Resignation approval
- Notice-period management
- Handover
- Knowledge transfer
- Exit clearance
- Asset return
- Exit interview
- Exit feedback
- Full-and-final settlement
- Relieving letter
- Experience letter
- Rehire eligibility
- Alumni management
- Employee referral relationships
HR Technology and Automation
Digitised HR, with less manual dependency.
What this covers (18)Hide
HR Technology and Automation
Digitised HR, with less manual dependency.
What this covers (18)Hide- Employee records
- Recruitment
- Onboarding
- Attendance
- Leave
- Rosters
- Payroll
- Employee requests
- Approvals
- Performance reviews
- Training
- Employee documents
- HR workflows
- Employee self-service
- Manager self-service
- HR dashboards
- HRMS implementation
- HR system integration
HR Analytics and Management Reporting
Visibility into people and workforce performance.
What this covers (20)Hide
HR Analytics and Management Reporting
Visibility into people and workforce performance.
What this covers (20)Hide- Headcount
- Department-wise employees
- Employee cost
- Recruitment pipeline
- Time to hire
- Cost per hire
- New joiners
- Attendance
- Absenteeism
- Leave
- Overtime
- Payroll
- Attrition
- Employee retention
- Performance
- Training
- Employee engagement
- Grievances
- HR compliance
- Workforce productivity
HR Operations and Governance
An HR function that runs the same way every month.
What this covers (15)Hide
HR Operations and Governance
An HR function that runs the same way every month.
What this covers (15)Hide- HR SOPs
- HR checklists
- HR calendar
- HR annual plan
- HR monthly plan
- HR budget
- HR service levels
- HR approval matrix
- HR responsibilities
- HR team structure
- Management review meetings
- HR MIS
- HR audits
- Process reviews
- Continuous improvement
How our industry HR approach works
Understand your industry
Before anything is designed, we learn how your business actually runs.
- Business model
- Workforce structure
- Employee categories
- Operational model
- Locations
- Shifts
- Skill requirements
- Hiring patterns
- Employee challenges
- Growth plans
Conduct an HR audit
An assessment of what exists today, from evidence rather than a questionnaire.
- Current HR structure
- Existing processes
- Policies
- Documentation
- HR systems
- Employee lifecycle
- Management practices
- Compliance
- HR reporting
- Workforce challenges
Identify HR gaps
Each gap is traced to what it costs the business, not listed as a shortfall.
- Current state
- Gap
- Business impact
- Recommended process
Design your HR blueprint
What the HR function should look like, and in what order to build it.
- Organisation structure
- HR processes
- Policies
- SOPs
- Job descriptions
- KRAs
- KPIs
- Competencies
- Approval workflows
- Dashboards
- Technology
- Implementation priorities
Implement the HR system
Design that is never implemented changes nothing, so this is the longest step.
- Processes
- Policies
- Templates
- Checklists
- Forms
- Dashboards
- HR systems
- Training
- Management reviews
Measure and improve
What gets reported monthly is what continues to work.
- Hiring
- Employee productivity
- Attendance
- Employee cost
- Performance
- Training
- Attrition
- Retention
- Engagement
- Compliance
- HR effectiveness
What you receive
Depending on the engagement. Scope is agreed after the audit — no fixed package.
- HR Audit Report
- HR Gap Analysis
- HR Strategy
- HR Organisation Structure
- Manpower Plan
- Job Descriptions
- HR Policy Manual
- Employee Handbook
- HR SOPs
- Recruitment Process
- Onboarding Process
- Performance Management Framework
- KRA and KPI Framework
- Competency Framework
- Training Framework
- Employee Engagement Framework
- Retention Framework
- Exit Framework
- HR Forms and Templates
- HR Dashboard
- HR MIS
- HR Calendar
- HR Compliance Calendar
- HR Automation Roadmap
- HRMS Implementation Plan
Start with an HR health check
Not sure how strong your current HR function is? We assess every major HR area against a maturity scale, so management can see where HR stands and what to improve first.
Book a free HR Health Check- 1
No defined process
It happens, but differently each time and only when someone remembers.
- 2
Informal, person dependent
It works because one person knows how. It stops when they are on leave.
- 3
Documented
Written down and findable, though not yet followed consistently.
- 4
Implemented and measured
Followed as written, with a number reported each month.
- 5
Automated and continuously improved
Runs in a system, reviewed regularly, and changed deliberately.
Build an HR function that supports business growth
HR should not only manage attendance, leave and payroll. A strong HR function helps the business:
- Get the right people
- Put people in the right roles
- Build accountability
- Improve employee productivity
- Develop managers
- Develop future leaders
- Improve employee experience
- Retain critical employees
- Reduce attrition
- Reduce people-related risks
- Improve workforce visibility
- Support business expansion
- Build a strong organisation