Employee Engagement and Experience for Hospitality
Communication, recognition and the conditions people actually work in.
What this looks like in hospitality
The parts of employee engagement and experience that are specific to this sector, rather than general.
Staff Accommodation and Transport
Where the job includes where people live.
What this coversHide
Staff Accommodation and Transport
Where the job includes where people live.
What this coversHideMany properties provide accommodation or late-night transport, and both become HR matters the moment they affect who will take the job and who stays in it.
- Accommodation allocation
- Accommodation conduct standards
- Late-shift transport arrangements
- Safety of staff travelling at night
- Accommodation maintenance escalation
- Impact on retention
- Cost per employee
The general method — what employee engagement and experience covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the employee engagement and culture page. What is above is the part that differs for hospitality.
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.