Why software employees leave and how to understand why
Engineers and product staff leave for many reasons beyond salary. How to run an exit conversation in a software company, read the pattern and act on it.
6 min readRead articleClimatetech startups mix software, hardware and field work around carbon, energy or waste. HR work is hiring scarce engineers, running pilot teams on site and keeping people motivated through uneven funding.

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Share your requirementsA climatetech startup builds products or services in areas such as clean energy, carbon accounting, waste, water, mobility or efficient buildings. Teams are mixed: software and data people, hardware or process engineers, field technicians who run pilots at customer sites, policy and sales staff, and founders who explain the mission to funders. Work depends on pilots, grants, project approvals and investor rounds, so priorities shift. People often join for purpose, not pay, and feel let down if the company's practice does not match its message. Hardware and site work add safety and travel to the usual startup concerns. See also HR for IT and software.
These are the places the people side of this kind of business tends to give way. The rest of this page works through them.
HR here has to work for each of these groups, not only the office. The set-up below is written with all of them in mind.
GullyHR runs talent acquisition for permanent roles in climatetech startups. For each role we agree the job description with you, find and screen candidates against it, and support the offer through to joining. Tell us the role and the number of people, and we start there.
We recruit permanent employees. We do not supply contract or temporary staff.
Every business interviews, but few have a written process that works the same way for every role and every interviewer. GullyHR designs yours, from the role brief to the offer, trains your managers to run it, and can run it for you on the roles you hand us.
We agree what the role must deliver, the must-have and nice-to-have skills, and how each will be scored.
Screening call, assessment, interview rounds and decision points, sized to the role and the number of people you hire.
Structured questions for each role family and a rating guide, so two interviewers judge the same answer the same way.
A short briefing for your managers on what to ask, what to avoid and how to give a clear yes or no.
Who approves, how the offer is made, and how candidates are kept informed from first call to joining.
When pay is lower than the market and the mission fades, good people leave.
Office engineers and site technicians work to different rhythms and often misunderstand each other.
Field staff travel to customer sites for weeks, with little supervision or support.
Grants, approvals and rounds delay hiring or force quick cuts, and staff feel it.
Roles blending energy, data and regulatory knowledge are hard to hire, and training takes months.
Results come after years, so progress is hard to measure and people lose a sense of achievement.
Test rigs, electrical systems and chemicals bring hazards that a software culture may underrate.
Staff expect the company's own travel, waste and hiring habits to match its climate claims.
Start with the topics that matter most here: Recruitment and Talent Acquisition; Health, Safety and Wellbeing; Employee Engagement and Experience. Then work through the rest. Each topic is written for information technology and software, not in general.
Requisition to joining, the same way every time.
Induction, records, incident reporting and follow-through.
Communication, recognition and the conditions people actually work in.
How many people, in which roles, by when — and what they will cost.
Structure, reporting lines and who is allowed to decide what.
A first day that is the same for the fifth joiner as the first.
Records, attendance, leave and the day-to-day HR that must simply work.
Salary structure, payroll inputs and a month that closes on time.
Goals, reviews and ratings that hold up in a conversation.
Training planned from need rather than from the calendar.
Named backups for the roles that cannot be vacant.
Two routes — one for complaints, one for conduct — kept separate.
Policies a manager can apply, and obligations with owners and dates.
Who leaves, when, why — and which of them mattered.
Resignation to relieving letter, in a defined order.
Records that survive people, and approvals that do not queue.
A short monthly pack management actually reads.
An HR function that runs the same way every month.
The pieces a climatetech startups business puts in place, in an order that makes each easier. Open any card for the detail.
State the pay approach, how it will grow and what non-cash value means, so offers are fair.
State the pay approach, how it will grow and what non-cash value means, so offers are fair. See compensation benchmarking.
Joint planning, site visits for office staff and field voices in product reviews.
Joint planning, site visits for office staff and field voices in product reviews.
Travel rules, accommodation, regular check-ins and a named supervisor.
Travel rules, accommodation, regular check-ins and a named supervisor. The attendance, shift and leave process can handle the rosters.
Hazard briefings, protective gear and incident reporting for any hardware or site work.
Hazard briefings, protective gear and incident reporting for any hardware or site work. See workplace health, safety and wellbeing.
Quarterly outcomes that show real movement, with recognition when they are met.
Quarterly outcomes that show real movement, with recognition when they are met.
A simple check of travel, procurement and policies against the company's stated values.
A simple check of travel, procurement and policies against the company's stated values.
Before changing anything, find out what is true today. These checks take an afternoon and tell you which of the topics above to start with.
Share your requirementsConfirm with a qualified professional. What applies to you depends on your business, your state and your arrangements, and it changes. This page describes practice. It does not state a legal position.
The services below fit this kind of business best. Each starts by recording where you stand, and every later report compares against that. We do not promise outcomes.
Hiring scarce hybrid skills with realistic offers.
Site and hardware safety from the start.
Keeping mission-driven people connected and valued.
Fair pay when you cannot match the largest firms.
Start with a free conversation, or see the paid HR Diagnostic.
Understand the business, its workforce, current processes and HR challenges.
Find the missing, weak, inconsistent or person-dependent processes.
Create the structure, processes, policies, SOPs, dashboards and systems needed.
Help HR and department managers actually adopt the new system.
Digitise repetitive and approval-based workflows where it is worth doing.
Track hiring, attendance, employee cost, performance, training and attrition.
Strengthen the people-management system continuously, not once.
From the GullyHR blog: one on HR in information technology and software, and one on each of the topics this page points to.

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Be honest about pay, show growth and equity terms in writing, and offer real responsibility. Do not oversell the mission.
Plan two headcount cases, tell staff early about what is firm and what is not, and avoid sudden surprises.
Regular calls, visits from the office team, shared goals and equal credit for pilot results.
Before the first test rig or site visit. Simple briefings and incident reporting cost little and prevent a bad start.
Set quarterly outcomes tied to the longer aim and share them openly with staff.
We would look at offer fairness, pilot staffing and early safety habits. A pay approach note and a pilot support plan are a sensible first job. After we talk it through, scope and deliverables are put in writing.
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