Learning and Development for FMCG and Consumer Goods
Training planned from need rather than from the calendar.
What this looks like in fmcg and consumer goods
The parts of learning and development that are specific to this sector, rather than general.
Training Plant, Depot and Field
Three populations, three delivery models.
What this coversHide
Training Plant, Depot and Field
Three populations, three delivery models.
What this coversHideFMCG development spans machine operators who train on the line, depot teams who train in short blocks, and a field force that can only be trained in periodic gatherings.
Plant and depot
- Skill matrix driven training on the line
- Safety, quality and hygiene training
- Supervisor and line lead capability
- Multi-skilling development
Field force
- Product, scheme and pricing knowledge
- Selling and negotiation skills
- Distributor and outlet handling
- Digital tools and reporting discipline
Field training works best when it is short, frequent and tied to what is launching, rather than delivered as an annual event that competes with the month's targets.
The general method — what learning and development covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the learning and development process page. What is above is the part that differs for fmcg and consumer goods.
Other HR topics for fmcg and consumer goods
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.
See all HR topics for fmcg and consumer goods, or another industry.