GullyHR
Learning and development

Create a Learning Process Connected to Business Needs

Training in most growing companies happens when a vendor calls or a budget is about to expire. We connect it to the skill gaps your managers can actually name, put a calendar and an approval route around it, keep the attendance and assessment records, and check afterwards whether anything changed on the job.

An oast house drying floor: a bed of hops spread over the slats under an open roof cowl, with one corner turned back by the scuppet to show the paler dried layer beneath, and a roll of hair cloth standing by.

What is learning and development process?

A learning and development process is the defined route a company uses to identify skill gaps, plan training for the year, nominate and approve participants, run programmes, record attendance and assessment, collect feedback, and review afterwards whether the training changed how work is done. It turns training from an occasional event into a planned activity with owners, dates and records.

When businesses ask us for this

  • You approved training last year and cannot say what changed in the business because of it.
  • Training happens when a vendor emails a brochure, not when a manager reports a gap.
  • People are nominated for a programme and then pulled out the previous evening because work came up.
  • A customer or certification audit asked for training records and what you had was a few attendance sheets in a drawer.
  • One technician is the only person who can run a machine or handle a client account, and nothing has been done about a second.
  • Managers were promoted because they were good at the work, and have had no preparation for managing people.
  • The appraisal form records a development need every year and nobody acts on it before the next appraisal.
  • The training budget goes to whoever asks first, and the quieter departments never get any of it.

What the work covers

GullyHR designs, documents and implements the learning and development process. We run a training needs analysis across the roles in scope, build an annual calendar against the gaps it finds, write the nomination and approval route, create the attendance, assessment and feedback records, and set up the review that tells management what the training achieved. You decide the budget, release people on the agreed dates and hold managers to the development plans made with their teams. This is a defined consulting and implementation engagement with an agreed scope. Delivering the programmes themselves is a separate discussion.

Skill gaps are identified before any programme is chosen.

A role-wise skill map, with gaps drawn from appraisal outcomes, manager interviews, rework and customer complaint patterns, equipment or systems being introduced, and requirements set by customers or by statute, consolidated into one needs list rather than a list of course titles.

The year is planned instead of arranged month by month.

A dated calendar naming the programme, the target roles, the quarter and the internal or external mode, with a budget line against each entry and the periods your business cannot spare people planned around in advance.

Nominations follow the gap, not whoever asked first.

A nomination form that names the gap being closed, an approval route with limits by cost and seniority, a rule for replacing a withdrawn participant, and a written confirmation to the employee and the reporting manager before the programme date.

Somebody is named to run the programme, not only to approve it.

Trainer selection and briefing on the gap, venue or online arrangement, joining instructions, materials and pre-work, and a checklist for the day, with a named coordinator so arrangements do not fall to whoever is free that morning.

Attendance is recorded against every session, not remembered.

A signed or system-captured attendance record per session, with part-attendance and withdrawal marked, and the history held against each employee so a person's training record can be produced on request instead of reconstructed.

Learning is checked rather than assumed.

Where the subject allows it, a check before and after the programme, a practical demonstration or a knowledge test, with the result recorded against the employee and used in deciding whether a repeat or the next level is warranted.

Participants are asked what the programme was worth to them.

A short feedback format covering content, trainer, relevance to the participant's own work and what they intend to apply, collected at the close of the session, consolidated by programme and read before the same trainer or topic is booked again.

The question of whether behaviour changed actually gets asked.

A manager observation check some weeks after the programme, compared against the gap the training was meant to close, and a periodic review with management on which programmes are worth repeating and which are not.

What was promised at appraisal gets a date and an owner.

An individual development plan for the roles that need one, drawn from appraisal outcomes and listing training, on-the-job assignments, coaching or reading, with review dates and a link into confirmation, promotion and succession decisions.

How it runs

  1. Training needs analysis

    We sit with managers role by role, read the last appraisal cycle, look at rework, error and customer complaint patterns, and note the equipment or systems coming in, listing what people cannot do yet before any course title is discussed.

  2. Priority and budget discussion

    The needs list is always longer than the year will hold. We take it to management, agree what is trained this year and what waits, and fix the budget and the approval limits that will govern the calendar.

  3. Calendar design

    The agreed needs become dated entries with target roles, quarter, internal or external mode and estimated cost. Peak seasons when your business cannot release people are planned around rather than discovered on the morning of a session.

  4. Process, forms and approval route

    We write the procedure and draft the nomination, approval, coordination, attendance, assessment and feedback formats, then test the draft against programmes you have actually run before anyone signs it off.

  5. Configuration

    The calendar, nomination route, approval limits, attendance marking and feedback form are set up in the GullyHR software or in the system you already run, with test cases checked before employees see it.

  6. First-cycle rollout

    We brief managers on what they must nominate, approve and observe, help you announce the calendar to employees, and run alongside your team through the first quarter of programmes.

  7. Effectiveness review and handover

    Some weeks after the first programmes we collect manager observations, compare them against the gaps the training targeted, correct the steps that did not survive contact with the business, and hand the calendar, records and configuration to your team.

What you receive

  • A training needs analysis covering the roles in scope, with every need traced to its source: appraisal, manager input, quality data, new equipment or a customer requirement.
  • An annual training calendar naming the programme, the target roles, the quarter, the internal or external mode and the budget line.
  • A written learning and development procedure a line manager can follow without HR present, with a process map of the steps and approvals.
  • The forms the process needs, covering nomination and approval, participant confirmation, programme coordination checklist, and withdrawal or replacement.
  • Attendance, assessment and feedback formats, with a training history record structure held against each employee.
  • A responsibility matrix naming who identifies the need, who nominates, who approves, who coordinates, who records and who reviews.
  • An individual development plan format for the roles that need one, tied to appraisal outcomes and to confirmation and promotion decisions.
  • A configured workflow in the GullyHR software or your existing system, a manager briefing session, and a review meeting with management after the first cycle.

Who it is for

  • Companies that have started spending on training and cannot say what the spend has bought.
  • Manufacturing, engineering, healthcare and IT services businesses where a customer, certification or statutory audit asks to see training records.
  • Businesses promoting their first layer of managers from within, where technical skill is present and people-management skill has never been taught.
  • Companies where one person holds the working knowledge of a machine, a client account or a process, and no second has been trained.
  • Businesses that run appraisals and record development needs in them, with no route from the appraisal form to an actual programme.
  • Companies with a training budget approved for the year and no plan for how it will be spent.

Why GullyHR.

Most training process work stops at a calendar nobody owns. Ours does not, because the same firm identifies the gap, writes the nomination and approval route, configures it in the GullyHR software, delivers a good part of the soft skills and management programmes itself, and sits with you afterwards to review what changed. The needs analysis, the programme and the record are not handed between three vendors who never meet.

What changes

  • Training is chosen against a gap a manager can name, not against a brochure that arrived by email.
  • Nominations, approvals and joining instructions move without the owner arranging them.
  • An employee's training history can be produced when a customer, a certification body or management asks for it.
  • Managers know before the quarter begins which of their people will be away and on which dates.
  • Money spent on training can be discussed at a management meeting with the records in front of you.
  • Development promises made at appraisal carry a date, a named owner and a review.

Who does what

ActivityGullyHRYour team
Identifying training needsRuns role-wise skill mapping and manager interviews, reads appraisal outcomes and quality data, and consolidates one needs list.Gives access to managers, appraisal records and role information. Nothing needs to be prepared or tidied first.
Setting the training budget and approval limitsPresents workable options and explains what each choice means for the calendar and for manager workload.Takes the decision and confirms it. Budget and the release of people are owner and management calls.
Building the annual calendarDrafts the calendar against the needs list, marks internal and external programmes and spreads them across the year.Confirms the periods when people can be released and approves the final calendar.
Delivering the programmesDelivers soft skills and management programmes where engaged to do so, and briefs external trainers on the gap being closed.Releases participants on the agreed dates and holds managers to the nominations they approved.
Keeping the training recordsSets up the attendance, assessment and feedback formats and configures them in the system.Maintains the records after handover and keeps the employee training history current.
Reviewing effectivenessRuns the post-programme review with managers and presents the findings to management.Managers observe and report what changed on the job. Management decides what is repeated.

Where the software fits

The GullyHR platform carries learning and development as a workflow rather than a folder. Development needs recorded during the appraisal cycle carry into the training needs list instead of being retyped. The annual calendar sits where managers can see which of their people are committed and on what dates. Nomination and approval follow the same route the written procedure describes, with the manager approving in the system rather than over a phone call. Attendance is marked against the session, assessment results and feedback are stored against the employee, and the training history appears in the employee record and in a management report. If you already run an HR system or an external learning platform, we design around it and tell you plainly which step will stay manual.

Ways to engage us

Training needs analysis
A standalone study of what your people cannot do yet, role by role, with a prioritised needs list and an indicative calendar. Suited to a business about to commit a training budget with no basis for spending it.
Learning and development process project
The full process designed, documented, configured and rolled out: needs analysis, annual calendar, nomination and approval route, records, feedback and the effectiveness review, with manager briefing and support through the first cycle.
Process with programmes delivered
The process work combined with GullyHR delivering the soft skills and management programmes on the calendar it produces, so the trainer is briefed on the same gap the nomination form names.
Annual learning advisory
Periodic advisory for a business that has the process running and wants senior input each cycle: reviewing the needs list, the calendar, trainer choices and what the last round of programmes actually achieved.

Questions we are asked

It is the defined route a company uses to find skill gaps, plan the year's training, nominate and approve participants, run and record programmes, and review afterwards whether work changed. It settles who identifies the need, who approves, who arranges and who keeps the record, so training stops depending on who happened to ask.

Prefer to talk first? +91 80958 58589 · hello@gullyhr.com

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