HR Operations and Governance for FMCG and Consumer Goods
An HR function that runs the same way every month.
What this looks like in fmcg and consumer goods
The parts of hr operations and governance that are specific to this sector, rather than general.
HR Operations Across Plant, Depot and Field
One function, three operating realities.
What this coversHide
HR Operations Across Plant, Depot and Field
One function, three operating realities.
What this coversHideFMCG HR operations serve a plant with shift discipline, depots with small teams, and a field force that is never present - and the same monthly deadlines apply to all three.
- Payroll input calendar with named owners at plant, depot and field
- Field force attendance and expense processing at scale
- Contract labour administration handled distinctly at plant and depot
- Statutory registers maintained per establishment
- Consolidated headcount and cost reporting
- Service levels for field claims and queries
- Records retained and retrievable across locations
- Internal audit of HR records on a stated cycle
Field expense processing deserves a service level of its own. It is the highest-volume employee transaction in most FMCG businesses and the most common source of dissatisfaction.
The general method — what hr operations and governance covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the hr process consulting and implementation page. What is above is the part that differs for fmcg and consumer goods.
Other HR topics for fmcg and consumer goods
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.
See all HR topics for fmcg and consumer goods, or another industry.