GullyHR
Logistics and Transportation

Learning and Development for Logistics and Transportation

Training planned from need rather than from the calendar.

What this looks like in logistics and transportation

The parts of learning and development that are specific to this sector, rather than general.

Training Drivers and Hub Teams

Development for people who are rarely present.

What this covers

Logistics training has to reach drivers between trips and hub staff between shifts, which rules out most conventional delivery formats.

  • Safety and defensive driving as the core programme
  • Vehicle handling, load securing and inspection training
  • Fatigue awareness and incident reporting
  • Documentation and process training for trip discipline
  • Customer interaction training for delivery-facing roles
  • Hub team training on handling, scanning and safety
  • Supervisor capability at hub level
  • Trainer-driver roles used to deliver and retain experience

Using experienced drivers as trainers solves two problems at once - it delivers training in a format drivers accept and retains people who would otherwise have no progression route.

The general method — what learning and development covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the learning and development process page. What is above is the part that differs for logistics and transportation.

Where to start

Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.

See all HR topics for logistics and transportation, or another industry.

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