Logistics and Transportation
Performance Management for Logistics and Transportation
Goals, reviews and ratings that hold up in a conversation.
What this looks like in logistics and transportation
The parts of performance management that are specific to this sector, rather than general.
Performance Measures
What operations actually judges.
What this coversHide
Performance Measures
What operations actually judges.
What this coversHideDrivers and delivery
- Trips completed
- On-time delivery
- Attendance
- Accidents and violations
- Fuel and vehicle care
- Customer complaints
- Cash handling accuracy
Warehouse
- Throughput per shift
- Picking accuracy
- Damage rate
- Safety observance
- Attendance
- Housekeeping
- Training completion
The general method — what performance management covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the performance management process page. What is above is the part that differs for logistics and transportation.
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.
See all HR topics for logistics and transportation, or another industry.