Exit and Alumni Management for Facility Management
Resignation to relieving letter, in a defined order.
What this looks like in facility management
The parts of exit and alumni management that are specific to this sector, rather than general.
Exit From a Client Site
The client notices before you do.
What this coversHide
Exit From a Client Site
The client notices before you do.
What this coversHideYour employee works at somebody else's premises. When they leave, the client experiences it as a service change, so the exit process has to run to the client's expectations as well as your own.
- Replacement identified and inducted before the last working day, not after
- Client informed through the agreed route and timeline
- Site access card, keys and client-issued credentials returned to the client
- Uniform, equipment and communication devices recovered
- Site-specific instructions and knowledge handed to the replacement
- Attendance and deployment record reconciled for billing
- Client sign-off obtained where the contract requires it
We build the exit around the deployment rather than around head office, because a vacant post at a client site is a contractual issue long before it is an HR one.
- Notice received
- Client informed
- Replacement inducted
- Access transferred
- Settlement completed
The general method — what exit and alumni management covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the exit and offboarding process page. What is above is the part that differs for facility management.
Other HR topics for facility management
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.
See all HR topics for facility management, or another industry.