GullyHR
Facility Management

Organisation Design for Facility Management

Structure, reporting lines and who is allowed to decide what.

What this looks like in facility management

The parts of organisation design that are specific to this sector, rather than general.

Deployment Structure

Head office, area supervision and site teams.

What this covers
  • Organisation structure
  • Area and cluster supervision
  • Site-in-charge role
  • Span of control per supervisor
  • Reporting lines
  • Escalation to client
  • Approval matrix
  • Staffing norms per contract

The general method — what organisation design covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the organisation design page. What is above is the part that differs for facility management.

Where to start

Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.

See all HR topics for facility management, or another industry.

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