Organisation Design for Facility Management
Structure, reporting lines and who is allowed to decide what.
What this looks like in facility management
The parts of organisation design that are specific to this sector, rather than general.
Deployment Structure
Head office, area supervision and site teams.
What this coversHide
Deployment Structure
Head office, area supervision and site teams.
What this coversHide- Organisation structure
- Area and cluster supervision
- Site-in-charge role
- Span of control per supervisor
- Reporting lines
- Escalation to client
- Approval matrix
- Staffing norms per contract
The general method — what organisation design covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the organisation design page. What is above is the part that differs for facility management.
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.
See all HR topics for facility management, or another industry.