Why automotive employees leave and how to understand why
Technicians, service advisors and sales consultants leave for different reasons. How to ask what shaped their decision and act on it across every outlet.
8 min readRead articleEV component makers build battery packs, motors, controllers and chargers for a young industry with changing designs. The people question is where to find skilled technicians and engineers when the work itself is still new.

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Share your requirementsAn EV component maker builds parts such as battery packs and modules, electric motors and controllers, onboard chargers, converters and charging equipment. The plant mixes assembly lines for packs, winding and assembly cells for motors, board assembly and test benches for electronics. Designs change often, so lines are rebuilt and people retrained. Battery work needs care with high voltage, heat and cell handling, and test technicians decide whether a unit is safe to ship. Few people have years of experience, so firms hire from conventional auto parts and electronics and train on the job. Engineers and technicians are scarce, and larger firms and startups compete for them. Customers are often new, and volumes can jump or stall. See also HR for automotive businesses.
These are the places the people side of this kind of business tends to give way. The rest of this page works through them.
HR here has to work for each of these groups, not only the office. The set-up below is written with all of them in mind.
The industry is young, so most hires are from conventional parts or electronics and need months of training before they are useful.
A careless moment around a charged pack is serious, and new workers are the ones most likely to be careless.
A new version of a pack or motor arrives before the last was fully learnt, and the line is retrained again.
Startups and large groups offer more to the same small pool, and a good technician has many offers.
A new customer order brings a hiring rush, and a delayed launch leaves a trained team under-used.
A unit goes out only if a test technician is sure, and a small team carries that responsibility under delivery pressure.
Start with the topics that matter most here: Learning and Development; Health, Safety and Wellbeing; HR Strategy and Workforce Planning. Then work through the rest. Each topic is written for automotive, not in general.
Training planned from need rather than from the calendar.
Induction, records, incident reporting and follow-through.
How many people, in which roles, by when — and what they will cost.
Structure, reporting lines and who is allowed to decide what.
Requisition to joining, the same way every time.
A first day that is the same for the fifth joiner as the first.
Records, attendance, leave and the day-to-day HR that must simply work.
Salary structure, payroll inputs and a month that closes on time.
Goals, reviews and ratings that hold up in a conversation.
Named backups for the roles that cannot be vacant.
Communication, recognition and the conditions people actually work in.
Two routes — one for complaints, one for conduct — kept separate.
Policies a manager can apply, and obligations with owners and dates.
Who leaves, when, why — and which of them mattered.
Resignation to relieving letter, in a defined order.
Records that survive people, and approvals that do not queue.
A short monthly pack management actually reads.
An HR function that runs the same way every month.
The pieces a EV component makers business puts in place, in an order that makes each easier. Open any card for the detail.
A simple table listing who can build, wire, test and release each product, with the training each step needs.
What this coversHideA simple table listing who can build, wire, test and release each product, with the training each step needs. See learning and development process.
A required induction and sign-off for high voltage and cell handling, repeated when the product changes.
What this coversHideA required induction and sign-off for high voltage and cell handling, repeated when the product changes. See health, safety and wellbeing.
A shared forecast between sales, engineering and HR so hiring and training start before the volume does.
What this coversHideA shared forecast between sales, engineering and HR so hiring and training start before the volume does. The workforce planning work supports it.
Look at what comparable firms offer for these scarce roles and set bands and review dates.
What this coversHideLook at what comparable firms offer for these scarce roles and set bands and review dates. See compensation benchmarking.
A written rule that a test technician can hold a unit without being overruled, with a record each time.
What this coversHideA written rule that a test technician can hold a unit without being overruled, with a record each time.
Before changing anything, find out what is true today. These checks take an afternoon and tell you which of the topics above to start with.
Share your requirementsConfirm with a qualified professional. What applies to you depends on your business, your state and your arrangements, and it changes. This page describes practice. It does not state a legal position.
The services below fit this kind of business best. Each starts by recording where you stand, and every later report compares against that. We do not promise outcomes.
Skill matrices and training paths for pack, motor and electronics cells with frequent design changes.
Safety habits and induction for high voltage and cell handling work.
Hiring and training plans linked to customer launches and uncertain volumes.
A hiring process for scarce technicians and engineers from conventional auto and electronics backgrounds.
Start with a free conversation, or see the paid HR Diagnostic.
Understand the business, its workforce, current processes and HR challenges.
Find the missing, weak, inconsistent or person-dependent processes.
Create the structure, processes, policies, SOPs, dashboards and systems needed.
Help HR and department managers actually adopt the new system.
Digitise repetitive and approval-based workflows where it is worth doing.
Track hiring, attendance, employee cost, performance, training and attrition.
Strengthen the people-management system continuously, not once.
From the GullyHR blog: one on HR in automotive, and one on each of the topics this page points to.

Technicians, service advisors and sales consultants leave for different reasons. How to ask what shaped their decision and act on it across every outlet.
8 min readRead article
A calendar of courses, a budget spent by March and no record of what any of it changed. What a learning and development process contains when it starts from need rather than from the catalogue.
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A laminated notice, an annual drill, and an incident register with three entries in two years. What workplace health and safety looks like when it is real.
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Hiring decisions made one request at a time, in the month the pain is worst. What a workforce plan contains and why a twelve-month view changes what you hire.
7 min readRead articleMore on the GullyHR blog.
Few exist, so most firms hire from conventional parts, electronics or motor makers and train. Hire for aptitude and care, then give a planned learning path.
Be clear on pay bands and review dates, give interesting work and ownership, and show a visible path. Pay is not the only factor, but it must be fair.
Keep a skill matrix, retrain the affected people before the new version reaches the line and record who has signed off.
Agree trigger points with sales, such as a confirmed order, and start recruitment and training then. Keep a small bench of trained people for peaks.
Name a small group of test technicians with written authority, and back them when they hold a unit. Record each hold and the reason.
We would ask which products each technician can build and test, how the high voltage induction works, and how hiring links to customer launches. A good first piece of work is a skill matrix and a safety induction routine. Scope is agreed in writing afterwards.
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