Telecom
Employee Administration for Telecom
Records, attendance, leave and the day-to-day HR that must simply work.
What this looks like in telecom
The parts of employee administration that are specific to this sector, rather than general.
24x7 Roster and On-Call
Coverage that cannot have a gap.
What this coversHide
24x7 Roster and On-Call
Coverage that cannot have a gap.
What this coversHide- Network operations shift patterns
- Round-the-clock coverage
- On-call rota
- Escalation levels and contacts
- Handover discipline between shifts
- Weekly off rotation
- Overtime and on-call compensation
- Relief planning
- Roster publishing
- Roster plan
- Approval
- Publish
- Shift handover
- Attendance
- On-call claim
- Payroll input
Field Deployment and Attendance
Attendance for people at towers and customer premises.
What this coversHide
Field Deployment and Attendance
Attendance for people at towers and customer premises.
What this coversHide- Zone and beat allocation
- Mobile attendance
- Job-based reporting
- Travel and site visits
- Missed reporting escalation
- Leave approval in the field
- Overtime sanction
- Attendance cut-off
- Consolidation by zone
The general method — what employee administration covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the employee information management page. What is above is the part that differs for telecom.
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.