Career and Succession Management for Telecom
Named backups for the roles that cannot be vacant.
What this looks like in telecom
The parts of career and succession management that are specific to this sector, rather than general.
Technical Careers Across the Network
Progression for field, NOC and engineering teams.
What this coversHide
Technical Careers Across the Network
Progression for field, NOC and engineering teams.
What this coversHideTelecom careers are technical and the ladders are real, but movement between field, operations and engineering is often blocked by nothing more than the absence of a stated route.
Field and operations
- Field technician to senior engineer to area lead
- NOC analyst to shift lead to NOC manager
- Movement between field and NOC as development
Engineering and specialist
- Planning, optimisation and core network routes
- Vendor and technology specialisations
- Project and rollout management
NOC shift lead and field area lead succession are the roles to map first. Both carry operational continuity, and both are commonly filled by whoever has been there longest rather than by whoever is ready.
The general method — what career and succession management covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the succession and leadership development page. What is above is the part that differs for telecom.
Other HR topics for telecom
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.