GullyHR
Telecom

Recruitment and Talent Acquisition for Telecom

Requisition to joining, the same way every time.

What this looks like in telecom

The parts of recruitment and talent acquisition that are specific to this sector, rather than general.

Recruiting Field and NOC Teams

Technical hiring across geographies.

What this covers

Telecom recruitment runs across circles and geographies for roles that are technically specific, and the operation cannot wait for a vacancy to be filled at leisure.

Field engineering

  • Technical assessment specific to the technology
  • Willingness to travel and work at height stated upfront
  • Geographic coverage requirements defined
  • Safety certification requirements planned in

NOC and operations

  • Shift working stated honestly at offer
  • Technical monitoring and troubleshooting assessed
  • Escalation judgement assessed, not only knowledge
  • Progression route communicated during hiring

Stating shift patterns and travel expectations honestly during hiring is what reduces the early attrition that otherwise dominates both populations.

The general method — what recruitment and talent acquisition covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the workforce and recruitment process page. What is above is the part that differs for telecom.

Where to start

Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.

See all HR topics for telecom, or another industry.

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