Exit and Alumni Management for Retail
Resignation to relieving letter, in a defined order.
What this looks like in retail
The parts of exit and alumni management that are specific to this sector, rather than general.
Store Exit and Frontline Turnover
Fast, repeatable exits that still close the till.
What this coversHide
Store Exit and Frontline Turnover
Fast, repeatable exits that still close the till.
What this coversHideRetail exits are frequent and often short-notice. The process has to be runnable by a store manager during trading hours without anything being left open.
- Store manager can complete the exit without head office
- Till, float and cash handling position reconciled
- Staff discount card, uniform and locker returned
- POS and stock system access revoked on the last shift
- Pending incentive and target achievement settled
- Roster gap filled before the release date
- Keys and alarm codes recovered or changed where held
- Rehire eligibility recorded at store level
Alarm codes and keys are the item most often missed, because the person holding them is usually a supervisor rather than a frontline leaver and the exit process was written for frontline staff.
The general method — what exit and alumni management covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the exit and offboarding process page. What is above is the part that differs for retail.
Other HR topics for retail
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.
See all HR topics for retail, or another industry.