Retail
Onboarding and Probation for Retail
A first day that is the same for the fifth joiner as the first.
What this looks like in retail
The parts of onboarding and probation that are specific to this sector, rather than general.
Store Onboarding
The same first day in every outlet.
What this coversHide
Store Onboarding
The same first day in every outlet.
What this coversHide- Pre-joining documents
- Employee record creation
- Uniform and ID
- Store induction
- Product knowledge basics
- Point-of-sale and system access
- Customer-service standards
- Cash and stock handling briefing
- Safety briefing
- 30/60/90-day plan
- Probation review
The general method — what onboarding and probation covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the employee onboarding and induction page. What is above is the part that differs for retail.
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.
See all HR topics for retail, or another industry.