GullyHR
Marketing, Advertising and Creative

Performance Management for Marketing, Advertising and Creative

Goals, reviews and ratings that hold up in a conversation.

What this looks like in marketing, advertising and creative

The parts of performance management that are specific to this sector, rather than general.

Performance and Appraisal

Measured on craft and on client, not on visibility.

What this covers

Craft

  • Quality of output
  • Originality
  • Turnaround
  • Revisions required
  • Brand consistency
  • Skill growth

Servicing and account

  • Client satisfaction
  • Retention and renewals
  • Brief quality
  • Timeline management
  • Scope control
  • Revenue per account

The general method — what performance management covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the performance management process page. What is above is the part that differs for marketing, advertising and creative.

Where to start

Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.

See all HR topics for marketing, advertising and creative, or another industry.

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