Hospitality
HR Analytics and Management Reporting for Hospitality
A short monthly pack management actually reads.
What this looks like in hospitality
The parts of hr analytics and management reporting that are specific to this sector, rather than general.
Hospitality HR Dashboard
Manning against occupancy, every day.
What this coversHide
Hospitality HR Dashboard
Manning against occupancy, every day.
What this coversHide- Headcount by department
- Manning vs occupancy
- Roster coverage
- Attendance and absenteeism
- Overtime hours and cost
- Casual staff deployed
- Vacancies and ageing
- Attrition by department
- Guest-feedback linked measures
- Training completion
- Employee cost as share of revenue
The general method — what hr analytics and management reporting covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the hr reporting and analytics page. What is above is the part that differs for hospitality.
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.