Exit and Alumni Management for E-commerce and D2C
Resignation to relieving letter, in a defined order.
What this looks like in e-commerce and d2c
The parts of exit and alumni management that are specific to this sector, rather than general.
Ramp-Down After Peak
Releasing a temporary workforce you will need again next year.
What this coversHide
Ramp-Down After Peak
Releasing a temporary workforce you will need again next year.
What this coversHideThe warehouse that tripled for peak has to come back down, and how that is handled decides whether the same people answer the phone next season.
- Ramp-down plan by shift and function, dated
- Temporary and agency staff released through the correct route
- Final settlement timed to the release date, not the month end
- Scanner, uniform and locker return
- Access to warehouse management and order systems revoked
- Performance note per temporary worker
- Rehire list built before people disperse
- Agency performance reviewed against the peak
The rehire list is the asset. A business that rehires forty per cent of its peak workforce trains far less than one starting fresh every year, and the difference shows in the first week of the next peak.
The general method — what exit and alumni management covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the exit and offboarding process page. What is above is the part that differs for e-commerce and d2c.
Other HR topics for e-commerce and d2c
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.
See all HR topics for e-commerce and d2c, or another industry.