E-commerce and D2C
HR Analytics and Management Reporting for E-commerce and D2C
A short monthly pack management actually reads.
What this looks like in e-commerce and d2c
The parts of hr analytics and management reporting that are specific to this sector, rather than general.
E-commerce HR Dashboard
Manning, throughput and churn.
What this coversHide
E-commerce HR Dashboard
Manning, throughput and churn.
What this coversHide- Headcount by function and fulfilment centre
- Own vs contract vs gig
- Staffing against volume
- Attendance and absenteeism
- Overtime cost
- Peak ramp status
- Attrition by function
- Support roster coverage
- Open positions
- Employee cost per order
- Training completion
The general method — what hr analytics and management reporting covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the hr reporting and analytics page. What is above is the part that differs for e-commerce and d2c.
Other HR topics for e-commerce and d2c
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.
See all HR topics for e-commerce and d2c, or another industry.