Healthcare
Employee Relations for Healthcare
Two routes — one for complaints, one for conduct — kept separate.
What this looks like in healthcare
The parts of employee relations that are specific to this sector, rather than general.
Grievance Management
A route for concerns that does not depend on who is in the room.
What this coversHide
Grievance Management
A route for concerns that does not depend on who is in the room.
What this coversHide- Grievance channels
- Complaint registration
- Escalation process
- Investigation
- Resolution
- Documentation
- Closure
- Follow-up
Employee Relations and Discipline
Consistent handling of conduct and workplace issues.
What this coversHide
Employee Relations and Discipline
Consistent handling of conduct and workplace issues.
What this coversHide- Code of conduct
- Employee discipline
- Counselling
- Warning procedures
- Show-cause processes
- Incident documentation
- Investigations
- Escalations
- Corrective actions
The general method — what employee relations covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the grievance and disciplinary process page. What is above is the part that differs for healthcare.
Other HR topics for healthcare
HR Strategy and Workforce PlanningOrganisation DesignRecruitment and Talent AcquisitionOnboarding and ProbationEmployee AdministrationCompensation, Payroll and BenefitsPerformance ManagementLearning and DevelopmentCareer and Succession ManagementEmployee Engagement and ExperiencePolicies, Compliance and GovernanceRetention and Attrition ManagementExit and Alumni ManagementHR Technology and AutomationHR Analytics and Management ReportingHR Operations and Governance
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.