Employee Engagement and Experience for Education
Communication, recognition and the conditions people actually work in.
What this looks like in education
The parts of employee engagement and experience that are specific to this sector, rather than general.
Engagement Across an Academic Year
Faculty, administration and support on three different clocks.
What this coversHide
Engagement Across an Academic Year
Faculty, administration and support on three different clocks.
What this coversHideAn institution's engagement rhythm is set by the academic calendar. Asking teaching staff for input during examinations produces nothing useful and signals that nobody thought about it.
Academic staff
- Timetable fairness and workload transparency
- Academic freedom within the curriculum
- Research and development time where relevant
- Student feedback handled constructively, not punitively
Administration and support
- Admission-season workload recognised
- Career route within the institution
- Parity of facilities with teaching staff
- Voice in decisions that change their work
Parity is the recurring theme in institutional engagement. Support and administrative staff consistently report feeling second-tier, and it is usually visible in small things - facilities, communication, whose meetings get scheduled around whom.
The general method — what employee engagement and experience covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the employee engagement and culture page. What is above is the part that differs for education.
Other HR topics for education
Where to start
Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.