Why professional services employees leave and how to understand why
Why associates and managers leave consulting, accounting, legal and advisory firms, and how to ask about progression, workload and partners at exit.
6 min readRead articleAn M&A advisory firm is a small group of senior dealmakers supported by analysts who work through the night. With a handful of senior dealmakers and a young analyst bench, clear credit and a visible future decide who stays after the deal closes.

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Share your requirementsA mergers and acquisitions advisory firm helps owners and companies buy, sell, merge or raise capital. A senior partner or managing director leads each mandate, backed by vice-presidents, associates and analysts who prepare models, information memoranda, buyer lists and due-diligence material. Work runs in intense stretches around a live deal, with long hours and sudden changes, then goes quiet while the next mandate is found. Most firms are small, income depends on a few deals each year and a large part of reward comes as success fees. Confidentiality is absolute, because leaks can break a deal. See also HR for professional services.
These are the places the people side of this kind of business tends to give way. The rest of this page works through them.
HR here has to work for each of these groups, not only the office. The set-up below is written with all of them in mind.
Analysts work through nights and weekends when a deal is live, then have little to do when nothing is closing.
Pay swings with success fees, so a good year makes people rich on paper and a poor year makes them anxious, with nothing fair in between.
Most are there for two or three years before moving to funds, corporates or further study, and the firm treats them as disposable.
It is unclear who sourced, who executed and who deserves what share, and disagreement splits teams.
Deal names, valuations and buyer lists pass through many hands, and a careless remark can damage a client.
If a managing director leaves, they may take relationships and mandates, and the firm has no plan for it.
Start with the topics that matter most here: Compensation, Payroll and Benefits; Retention and Attrition Management; Policies, Compliance and Governance. Then work through the rest. Each topic is written for professional services, not in general.
Salary structure, payroll inputs and a month that closes on time.
Who leaves, when, why — and which of them mattered.
Policies a manager can apply, and obligations with owners and dates.
How many people, in which roles, by when — and what they will cost.
Structure, reporting lines and who is allowed to decide what.
Requisition to joining, the same way every time.
A first day that is the same for the fifth joiner as the first.
Records, attendance, leave and the day-to-day HR that must simply work.
Goals, reviews and ratings that hold up in a conversation.
Training planned from need rather than from the calendar.
Named backups for the roles that cannot be vacant.
Communication, recognition and the conditions people actually work in.
Two routes — one for complaints, one for conduct — kept separate.
Induction, records, incident reporting and follow-through.
Resignation to relieving letter, in a defined order.
Records that survive people, and approvals that do not queue.
A short monthly pack management actually reads.
An HR function that runs the same way every month.
The pieces a mergers and acquisitions advisory firms business puts in place, in an order that makes each easier. Open any card for the detail.
How success fees are split between sourcing, execution and the wider team, with a base pay that stands alone.
What this coversHideHow success fees are split between sourcing, execution and the wider team, with a base pay that stands alone. The compensation and rewards strategy work builds it.
A deliberate two-to-three-year programme with learning, rotation and an exit conversation, and an alumni link that brings the firm referrals.
What this coversHideA deliberate two-to-three-year programme with learning, rotation and an exit conversation, and an alumni link that brings the firm referrals.
A view of live and upcoming mandates so deal teams are sized properly and rest is built in after heavy weeks.
What this coversHideA view of live and upcoming mandates so deal teams are sized properly and rest is built in after heavy weeks. The workforce planning work supports it.
Code names, restricted file access and a short written commitment from everyone, repeated at joining and at the start of each mandate.
What this coversHideCode names, restricted file access and a short written commitment from everyone, repeated at joining and at the start of each mandate. The HR policies and governance work covers it.
Introduce second-line seniors to client relationships and agree what happens to mandates if a lead leaves.
What this coversHideIntroduce second-line seniors to client relationships and agree what happens to mandates if a lead leaves. The succession planning work addresses it.
Before changing anything, find out what is true today. These checks take an afternoon and tell you which of the topics above to start with.
Share your requirementsConfirm with a qualified professional. What applies to you depends on your business, your state and your arrangements, and it changes. This page describes practice. It does not state a legal position.
The services below fit this kind of business best. Each starts by recording where you stand, and every later report compares against that. We do not promise outcomes.
A pay design that separates stable base from success fees and shares credit by clear rules.
A plan for senior relationships so a departure does not take mandates with it.
Written confidentiality and conduct rules that everyone has read and signed.
A way to understand why analysts and associates leave and what a fair offer would look like.
Start with a free conversation, or see the paid HR Diagnostic.
Understand the business, its workforce, current processes and HR challenges.
Find the missing, weak, inconsistent or person-dependent processes.
Create the structure, processes, policies, SOPs, dashboards and systems needed.
Help HR and department managers actually adopt the new system.
Digitise repetitive and approval-based workflows where it is worth doing.
Track hiring, attendance, employee cost, performance, training and attrition.
Strengthen the people-management system continuously, not once.
From the GullyHR blog: one on HR in professional services, and one on each of the topics this page points to.

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Agree the rules before the deal. Many firms recognise sourcing, execution and team contribution separately, but the point is that everyone knows the rules in advance.
Yes. Real exposure to deals, early responsibility, a learning plan and honest feedback are valued, as is a good reference and alumni relationship when they leave.
Use them for pitch preparation, market research, training and time off. People who work all night in a live deal deserve rest when it ends.
Strict and written. Restrict file access, use code names and repeat the rules at each mandate. Confirm obligations with a qualified professional.
Plan before it happens. Introduce second-line seniors to clients, agree notice and handover terms and keep relationships shared across the team.
We would ask how the last few success fees were shared, how many analysts stayed beyond two years, and how many weekends a typical deal team worked. Writing the reward rules before the next mandate, or planning analyst intake and exit, is often the first sensible job. Scope is put in writing and agreed with you afterwards.
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