HR for employers, whoever their customer is.
Some of our clients sell to other businesses. Some sell to the public. Their HR breaks in different places, so we start from your customer and work back to your people. The first conversation is free. The audit is paid.
If you sell to other businesses.
Manufacturers, distributors, software and IT firms, agencies, logistics operators and contractors. Your buyers compare you on delivery and trust, and both depend on who is in the team.
The purchase head has left. The dealer who knew every price went with them, and the quotation file is on a laptop nobody can open.
Skill sits with a few people.
A plant engineer, a key account manager or a lead developer carries the knowledge. We write down the role, the handover and the review so it survives a resignation.
Hiring follows orders.
Teams grow after a contract arrives, not before. We build a hiring routine that works at short notice and still checks every candidate the same way.
Shop floor and office run on different rules.
Shifts, attendance and overtime sit beside appraisals and pay bands. We keep one set of records that both sides can follow.
Customers audit you.
Large buyers ask how you hire, train and record people. We prepare the documents and the answers. Your adviser confirms anything legal.
Industries we cover
If you sell to the public.
Clinics, hospitals, schools, restaurants, hotels, shops, salons and online brands. Your customers choose on a search, a review, a recommendation or how quickly someone answers.
A patient waits at the desk while the front-office team asks who is on shift. The doctor is running late and nobody has told the person at reception.
The customer meets your staff, not your brand.
A nurse, a teacher, a waiter or a salesperson is the product. We design hiring, onboarding and training around what that person says and does in the first minute.
Shifts and weekends are the business.
Rotas, leave cover and attendance decide whether the doors open on time. We set up simple rules and records that a branch manager can run.
Several branches, one standard.
A second clinic, a new outlet or a franchise copies the first. We write the process once so every site hires, trains and reviews the same way.
Reviews arrive the same day.
A rude reply or a missed appointment shows up on Maps by evening. We build feedback and coaching into the weekly routine, not the annual review.
Hospitals, clinics, schools and colleges serve people under worry or time pressure, and their regulators set their own rules. We do not write claims about outcomes, results or success rates for you, and we do not give legal advice. We design the people processes and the documents. Your own adviser and regulator decide what may be said and signed.
Industries we cover
If you sell both ways.
Some employers sell to both: a bank with business and retail customers, a builder who sells to developers and to home buyers, a software firm with an enterprise product and a consumer app. For these we write the process for each team on its own terms. The sales team that quotes a large account and the team that answers a household caller do not share a script.
Questions about who we work with.
Yes. Clinics, hospitals, schools, restaurants, hotels, retail stores, salons and online brands are among the business types we cover. We work on their hiring, onboarding, training, records and reviews. We do not run their customer marketing.
Yes. Manufacturers, distributors, software and IT firms, agencies, logistics operators and contractors are among them. The work is the same three pillars: audit, process design and management.
No. Our clients are employers. Individuals can use our free templates and calculators, and can apply for roles on the careers page.
The method is the same. The care is greater, because the regulator and the public watch these employers closely. We write no outcome or success claims and we do not give legal advice. Your adviser approves anything that touches a regulated rule.
Start with the team under most strain. For many clients that is hiring or onboarding. Tell us about both sides in the requirements form and we suggest the first piece of work.