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Information Technology and Software

DevOps and cloud engineer: how to train and review the role

Builds and runs cloud infrastructure, deployment pipelines and monitoring for client or product systems. Handles releases, access, cost and incidents, often with on-call duty. Reports to an infrastructure lead or delivery head and works closely with developers.

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Who usually fills this role

Usually engineering graduates with system or network backgrounds, or developers and sysadmins who moved across. Cloud certifications help but are not proof. At hiring, test understanding of deployment, Linux, networking basics, scripting, security hygiene and how they handled a past outage.

Skills ladder

Stage 1

New joiner

  • Follows runbooks for deployments and checks
  • Monitors dashboards and alerts
  • Uses access carefully and records changes

Stage 2

Independent

  • Builds pipelines and infrastructure as code
  • Handles incidents and writes post-incident notes
  • Watches cost and access hygiene

Stage 3

Senior or lead

  • Designs cloud architecture with the client
  • Leads incidents and reduces repeat failures
  • Mentors the team on security and reliability

Training path

First weeks

  1. 1

    Access and safety rules

    The infrastructure lead explains accounts, least access, change approvals and secrets handling. The joiner signs the access rules and performs a supervised change.

  2. 2

    Environment tour

    A senior engineer walks through environments, pipelines and monitoring. The joiner draws the architecture and the senior corrects it.

  3. 3

    Runbooks and shadowing

    The joiner follows runbooks for deployments and alerts while shadowing on-call. The senior records what the joiner handled.

First year

  1. 1

    Pipeline and infrastructure code

    Teach pipeline design, code review and infrastructure as code. The engineer builds a small pipeline and the lead reviews.

  2. 2

    Incident response

    Teach alert triage, communication and recovery. The engineer leads a small incident drill and writes a note, which the lead reviews.

  3. 3

    Cost and security hygiene

    Teach tagging, right-sizing, patching and key rotation. The lead reviews monthly cost and security findings with the engineer.

Towards senior

  1. 1

    Architecture and client dialogue

    The senior engineer prepares an architecture note and presents options to the client. The lead gives feedback.

  2. 2

    Post-incident learning

    The senior engineer facilitates incident reviews focused on fixes, not blame. The lead tracks completion of actions.

  3. 3

    Mentoring

    The senior engineer pairs with juniors on changes and on-call. The lead checks their confidence.

Performance review

A fortnightly 1-to-1 with the infrastructure lead, a review after each major incident or migration and a written half-yearly review.

What to measure

MeasureHow it is seen
Reliability of releasesFailed or rolled-back deployments
Incident handlingResponse time, communication and post-incident notes
Change and access hygieneChange records and access audits
Cost awarenessMonthly cloud cost review
Automation qualityReviewed code and pipeline stability
On-call load and handoverOn-call logs and handover notes

Evidence to bring

  • Incident notes
  • Change log
  • Access review
  • Cost reports
  • Pipeline run history

Questions to ask in the review

  1. Which incidents taught you most?
  2. Where did a change go wrong and why?
  3. What manual steps could be automated?
  4. What access or security risk worries you?
  5. How is your on-call load?
  6. What did you learn from cost reviews?
  7. What certification or skill helps next?

Pitfalls

  • Rewarding heroics in incidents over prevention
  • Keeping production access too wide
  • No on-call rest or rotation
  • Hiring on certificates alone

Questions about this role

Share rotation, give rest after heavy nights and track load. Confirm working hour rules with your adviser.

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