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NGOs and Social Enterprises

Employee Relations for NGOs and Social Enterprises

Two routes — one for complaints, one for conduct — kept separate.

What this looks like in ngos and social enterprises

The parts of employee relations that are specific to this sector, rather than general.

Safeguarding and Conduct

Working with vulnerable communities.

What this covers
  • Code of conduct
  • Safeguarding policy readiness
  • Child protection awareness where relevant
  • POSH framework readiness
  • Background verification
  • Reporting and escalation route
  • Investigation process
  • Training records
  • Acknowledgement records

The general method — what employee relations covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the grievance and disciplinary process page. What is above is the part that differs for ngos and social enterprises.

Where to start

Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.

See all HR topics for ngos and social enterprises, or another industry.

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