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Electrical infrastructure firms · Learning and development process

Learning and development process for Electrical infrastructure firms: from helper to foreman on site

In this trade, skill is learnt on site, beside a good lineman. A written ladder of tasks makes that learning faster and shows who is ready to climb, joint or lead.

Construction supervisors and an HR coordinator reviewing crew deployment in a site office

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Why learning and development process matters in electrical infrastructure firms

Many linemen began as helpers carrying drums and holding ropes. They learn by watching the senior and being trusted with more over time. It works when the senior is patient and the project is calm. On a rushed stretch the helper stays a helper, and the firm has no written view of who can joint a cable, who can climb a tower and who can safely run a crew.

Promotion to foreman is the next gap. The best lineman is made a foreman with no preparation for writing the day report, handling a client engineer or settling a quarrel in camp. Some thrive, others struggle quietly. A simple ladder, with tasks signed on site and a short course on leading a crew, gives both the worker and the firm something to point at.

How to set it up

  1. 1. List the tasks for each trade level

    For cable jointing, tower work and substation fitting, write the tasks of a helper, a skilled hand and a senior. Use plain words and keep it to a page for each trade.

  2. 2. Sign off tasks on site

    The senior lineman or foreman watches each task and writes the name and date on the sheet. Titles and grades are tied to signed tasks, not to years in the firm.

  3. 3. Run a toolbox session on one subject

    Each week one subject: a joint failure, a knot, a tool check. A lineman explains it at the work front, and helpers ask questions. Rotate the speaker.

  4. 4. Prepare future foremen

    Choose two or three leads and give them a short course on instructing a crew, the day report and dealing with the client. The leadership and people management training can supply the sessions.

  5. 5. Keep a record that follows the person

    One sheet per person with tasks signed, sessions attended and certificate dates. Use it when choosing crews and when deciding promotions.

Check these first

Before changing anything, find out what is true today. These take an afternoon and use your own records.

  • Count the field staff with at least one signed task on a sheet, and those working on word of mouth only.
  • Ask each foreman which helper they would trust to joint a cable alone.
  • List the crew leads promoted in the last two years and ask what help they received.
  • Check whether any toolbox session in the last month was run by someone other than the safety officer.

GullyHR can do this with you. Read how we approach learning and development process in general, or share your requirements and we will tell you where to start.

Questions owners ask

It depends on the person and the variety of work, so a fixed period would mislead. Plan in steady stages, sign off each task, and judge by what the person can do safely, not by months served.

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