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FMCG and Consumer Goods

Training and performance review, role by role

For each role that matters in fmcg and consumer goods: what a new joiner, an independent worker and a senior should be able to do, how to train them at each stage, and how to review them.

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Roles in fmcg and consumer goods

Beat salesman

Covers a fixed beat of kirana and general stores for a distributor or consumer-goods company. Takes orders, checks stock on shelf, explains schemes, collects dues and reports market information. Reports to the sales supervisor and walks or rides the same route every week.

Training path and review →

Batch mixing operator

Weighs raw materials and runs mixing vats or kettles for liquids, creams, detergents or similar goods. Follows the batch sheet, records quantities, temperatures and times, and passes samples to the lab. Reports to the production supervisor.

Training path and review →

Filling and capping line operator

Runs filling heads, capping and labelling stations on a bottle or pouch line. Sets volumes, feeds caps and labels, checks seal and fill and clears jams. Reports to the line supervisor and affects quality and output of the whole packing section.

Training path and review →

Injection moulding setter

Sets up and adjusts injection moulding machines for household plastics and toys. Mounts moulds, sets temperatures, pressure and cycle time, approves first pieces and guides operators. Reports to the shift or production supervisor and is the link to the mould fitter.

Training path and review →

Packaging machine fitter

Maintains and repairs filling, sealing, cartoning and wrapping machines in a consumer-goods plant. Handles breakdowns, preventive checks, spares and changeover support. Reports to the maintenance or production head and gets called when a line stops.

Training path and review →

Quality control lab analyst

Tests raw materials, in-process samples and finished batches for a consumer-goods plant. Measures pH, viscosity, weight, moisture or microbial counts as the product needs, records results and gives release or hold decisions to the supervisor. Reports to the quality head.

Training path and review →

Production line supervisor

Leads a shift on a consumer-goods production line: allots operators, checks start-up, watches output and quality and handles absences, breakdowns and changeovers. Reports to the production manager and is the person workers go to first.

Training path and review →

Godown keeper and loader

Receives, stacks, picks and dispatches stock in a distributor's or factory godown. The keeper keeps stock records and the loaders move cartons safely. Reports to the stores or dispatch head and affects claims, expiry losses and delivery accuracy.

Training path and review →
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