Practical writing on HR process, management, training and software for founders and HR teams at Indian startups and growing businesses.
Showing the article collection
A head-office HR policy written for the plant, applied to a showroom, resented in the workshop. How automotive groups run people processes across four workforces that share a brand and almost nothing else.
7 min readRead article
Every team hit its numbers and the business missed its year. How KPI and KRA frameworks go wrong, and what a productivity system looks like when it measures outcomes people can actually move.
7 min readRead article
Payroll says one joining date, the personal file says another and the manager remembers a third. How to establish a single trustworthy employee record and keep it that way.
7 min readRead article
The values statement is on the wall and the shortlist has not changed in three years. Where hiring, development and complaint handling quietly narrow, and how to make those decisions consistent without a programme.
7 min readRead article
An engineer resigned, served a notice period nobody used, and left with the only understanding of a system three clients depended on. How IT and software businesses run HR for knowledge work — where the cost is salaries, the risk is notice periods, and the manager is the retention lever.
7 min readRead article
A creative director left with a client and two juniors within a month, and the agency discovered it had no idea what utilisation its remaining team was running at. How agencies run HR when capacity is billable hours and the people who make the work are the ones competitors call first.
7 min readRead article
A fee earner resigned, told her two largest clients before the firm did, and one of them followed her. How professional services firms run HR when the product is the people and the clock is billable — and why who tells the client is the decision that matters most.
8 min readRead article
Two processing units, the same wages, and one of them starts every season with strangers. What HR looks like when the workforce follows the season, and the four records that decide whether people return.
7 min readRead article
A proposal, a confident voice, a nod around the table, and a wrong decision nobody examined. What critical thinking and problem-solving training gives a team that has no time, and the four questions that would have caught it.
7 min readRead article
An outage at two in the morning, an escalation call to an engineer who had resigned three months earlier, and a network down for an hour longer than it needed to be. How telecom operators run HR for field engineers, NOC shifts and contractor teams across geographies — and why the escalation matrix is an HR record.
8 min readRead article
A driver left, the vehicle came back, and the fuel card and toll tag were deactivated when somebody noticed the transactions. How logistics businesses run HR for drivers on the road, warehouse teams on shift and field staff across cities — none of whom can attend an office.
8 min readRead article
A complaint was raised in March, handled by someone who left in May, and nobody could find what was decided in September. What engagement and employee relations software has to record, who may see it, and why the audit trail is the product.
7 min readRead articleTell us what is slowing your team down. We’ll help you find a practical way forward, starting with a conversation.
