The 8 letters every company must have one approved version of
Letters typed fresh each time drift, and the drift surfaces when two employees compare them. The eight that matter, what each must settle, and who owns the master.
8 min readRead articleHow the day-to-day HR processes are designed, documented and run.

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Letters typed fresh each time drift, and the drift surfaces when two employees compare them. The eight that matter, what each must settle, and who owns the master.
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A laminated notice, an annual drill, and an incident register with three entries in two years. What workplace health and safety looks like when it is real.
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The payroll input calendar, in practice: where the cut-offs fall, who sends what by when, who signs off, and the six checks to run before the register is released.
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Every growing company reaches a point where the founder approving everything stops being speed and starts being the bottleneck. Twelve signs it has happened, and what to fix first.
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Everything in HR feels broken at once. A way to decide what to fix first, using how often a process runs and what it costs when it goes wrong.
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An HR process audit is not an inspection. Here is what one actually looks at, process by process, with a checklist you can score yourself before calling anybody.
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When the only person who knew how HR ran resigns, the records stay and the knowledge goes. A recovery sequence for the notice period and the weeks after.
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A practical joining checklist covering documents, assets, system access and statutory enrolments, with owners and timings, so nobody's first salary is wrong.
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Candidates who accept and never arrive are usually lost in the silence between offer and joining. What actually causes it, and a contact plan that closes the gap.
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Most leave policies state entitlements and leave the decisions unwritten, which is why two managers reach different answers. How to write one that settles cases.
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Missed punches are inevitable on shift work. What causes arguments is the correction. A rule set covering who may regularise what, within how long, and on what evidence.
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Confirmation dates slip past because nobody owns the date. A tracking method, a decision that is actually made, and the letter that has to follow it.
8 min readRead articleTell us what is slowing your team down. We’ll help you find a practical way forward, starting with a conversation.