Employee onboarding process for EV charger installation companies: from electrician to charger installer
A new electrician may have wired hundreds of homes and never commissioned a charger. A planned first fortnight with shadow days and one supervised job prevents early mistakes and early exits.
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Share your requirementsWhy employee onboarding process matters in EV charger installation companies
Some new technicians are sent to a site in their first week because orders are waiting. They meet a charger they have not seen, a customer who expects a quick job and a supervisor who is busy. A mistake costs a revisit, and the newcomer starts to wonder if they joined the right place.
A planned fortnight gives them a better start. The first days cover the company, the chargers and their parts, load basics, safety rules and customer manners. Then they shadow an experienced installer on two or three jobs, do a supervised job themselves and have a review with the lead before working in a pair.
How to set it up
1. Prepare before day one
Have the kit, ID, login for tools and a named buddy ready. Send the person a short note on where to come and whom to meet.
2. Spend the first two days learning
Cover the firm and its customers, the main charger models, how a site is surveyed, the parts of an installation and the safety rules. Use a real charger on a bench.
3. Shadow three jobs
The newcomer watches an experienced installer survey, install and commission, asking questions. The buddy notes what they seem comfortable with.
4. Do one supervised job
On the second week the newcomer leads a simple job with the buddy checking each step. A checklist is signed at the end.
5. Review at the end of the fortnight
Sit with the lead and ask what went well, what was unclear and what to learn next. Set one goal for the month. Link it to your probation review.
Check these first
Before changing anything, find out what is true today. Use your own records for a defined period and note gaps in the evidence. The review may take longer if records are incomplete or spread across teams.
- Ask the last three joiners what they did in their first week and compare it with the plan.
- See whether each had a named buddy and for how long.
- Count the revisits in the first month for new joiners against experienced staff.
- Check whether any new joiner left within three months and what they said.
GullyHR can do this with you. Read how we approach employee onboarding process in general, or share your requirements and we will tell you where to start.
Questions owners ask
Simple things: the main parts, how the charger connects to power and network, the safety rules and who to call. Depth comes through shadowing and supervised jobs, not slides.
Usually yes. A buddy gives the newcomer someone to ask without embarrassment, and the senior person sees early signs of trouble. Choose buddies who teach well, not just the fastest installers.
Talk early, find the cause and set a plan for two weeks. It may be a gap in basics, nerves with customers or the wrong buddy. If it continues, discuss options honestly.
We set up the interview and hiring process for EV charger installation companies
Every business interviews, but few have a written process that works the same way for every role and every interviewer. GullyHR designs yours, from the role brief to the offer, trains your managers to run it, and can run it for you on the roles you hand us.