Training and performance review, role by role
For each role that matters in construction and real estate: what a new joiner, an independent worker and a senior should be able to do, how to train them at each stage, and how to review them.
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Share your requirementsRoles in construction and real estate
Site engineer
Runs a section of a construction site day to day: checks drawings against work, directs supervisors and gangs, records quantities, raises material needs and reports progress to the project manager. Works between the design office, the store and the labour contractors.
Training path and review →Site supervisor
Directs masons, bar benders, carpenters and helpers on the ground. Allocates tasks each morning, watches workmanship, keeps attendance and reports to the site engineer. Often a skilled tradesman who has moved up and carries the daily pressure of the site.
Training path and review →Safety officer
Keeps a construction site safe: inspects scaffolds, excavations, lifting gear and electrical points, conducts toolbox talks, investigates incidents and keeps permits and records. Reports to the project manager but must be free to stop unsafe work.
Training path and review →Billing engineer
Measures executed work, prepares running account bills for clients and subcontractors, reconciles quantities against the bill of quantities and tracks variations. Works with site engineers and accounts and reports to the project manager or a head office quantity surveyor.
Training path and review →Storekeeper
Receives cement, steel, aggregates, electricals and consumables at site, stores them safely, issues against indents and keeps the stock register. Reports to the site engineer or project manager and works with purchase and accounts at head office.
Training path and review →Licensed electrician
Installs and tests conduits, wiring, distribution boards and fittings at construction or fit-out sites, following drawings and the electrical supervisor's instructions. Reports to the electrical foreman or site engineer and works beside plumbing and civil gangs.
Training path and review →Sales and booking executive
Handles enquiries from buyers of flats, plots or commercial space, conducts site and sample flat visits, explains pricing and payment plans, and converts bookings. Works with channel partners, reports to the sales manager and hands over to customer relations after booking.
Training path and review →Customer relations executive
Looks after buyers after booking: payment reminders, construction updates, document collection, possession preparation and snag handling. Coordinates with site, accounts and legal and reports to the customer relations manager or project head.
Training path and review →