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Why employees leave schools and how to understand why

The reasons teachers, coordinators, front-office and support staff leave schools, how to hear the real reason in an exit talk, and a short stay-conversation routine a principal can run.

Ganesh HS · · 6 min read

People working in a leafy Indian business neighbourhood with a bakery, studio and workshop

In brief

  • Teachers rarely leave over one thing. The usual mix is workload outside class, pay frozen between increments, an unfair timetable and a coordinator who corrects in public.
  • Support staff go for different reasons: irregular pay dates, holiday pay gaps and little respect from parents.
  • The reason given at resignation is seldom the real one, so ask in two places: a stay talk before notice and an exit talk after.
  • Patterns by month, role and reporting coordinator matter more than any single story.

March is ending. The Class 5 teacher has handed in a resignation letter, citing family reasons. The principal accepts it with regret. In June, she turns up at a school across the road. The family reasons had a name: the timetable. She taught seven periods a day in her old school and also covered substitution. The new school gave her five.

The school calendar sets the exit date

In schools the calendar sets the exit. Resignations cluster just after results, in the weeks before the April session, and after the first term when appraisals or increments are announced. Support staff exits follow the festival and harvest pattern of the town. Knowing this lets the head plan the hiring too, a link to the hiring that is bunched before the session.

The school types and boards hub sets out the wider pressures. The reasons below sit inside them.

What teachers say, and the thing beneath it

  • Workload beyond the period: notebook correction, lesson plan files, circulars, PTM prep, annual day rehearsal, invigilation and bus duty.
  • A timetable that gives one teacher the heavy classes while a favoured colleague gets the free periods.
  • Pay that stays flat across years, with increments that depend on the management's mood.
  • A coordinator who corrects a teacher before the class or in the staff room.
  • No clear path from TGT to PGT or from teacher to coordinator.
  • Unpaid or half-paid summer vacation for those on the consolidated pay.
  • Parents who message at night and expect an answer.

Picture a Tuesday: a half-yearly question paper to set, forty notebook-correction piles, a lesson-plan file for the coordinator's signature, a house-meeting rehearsal and a substitution slip for the absent Class 8 teacher. Look at the list again. Not one line is about children. Teachers mostly leave the timetable, the staff room or the salary slip.

Why non-teaching staff leave

The front-office executive, the lab assistant, the librarian, the bus attendant and the ayah each leave for a different reason. Office staff go over unpredictable hours during admissions season and a pay package below what a bank counter offers. Lab assistants leave when their skill goes unused. Bus attendants and housekeeping staff leave over pay dates that slip or the cost of getting to school at 6 am.

  • Front office: peak admission weeks with no compensatory leave.
  • Lab and library staff: no training, no recognition, no increment ladder.
  • Transport and housekeeping staff: late wages and a cold reception from some parents.
  • Accounts and clerical staff: audit weeks and fee collection pressure.

Getting to the real reason

  1. 1

    Run a stay talk in the third month

    Put three questions to each new teacher. What is working? What surprised you? What would tip you towards going? Write the answers in plain words.

  2. 2

    Let a senior mentor or outside HR person take the exit chat

    A senior teacher or an outside HR person gets a franker answer. The principal will hear the polite version.

  3. 3

    Ask about one week, not the whole stay

    Try: take me to the week it first crossed your mind. A date and an event beat a general complaint.

  4. 4

    Check the reason against the numbers

    If three people cite workload, count their periods, substitutions and duties. Facts either support the story or they do not.

  5. 5

    Close the loop with the staff room

    Share what you changed. Teachers who see action share concerns earlier next time.

Exit and stay conversation notes
Name and role: ________  Joined: ________  Reporting to: ________
Ask: what made you think of leaving first? Date or month: ________
Ask: how many periods, duties and extra tasks in a normal week? ________
Ask: what did the coordinator or principal do or not do that helped or hurt? ________
Ask: what would have changed the decision? ________
Ask: would you return to us? Under what conditions? ________
Notes by interviewer (facts only, no opinion): ________

Money and the vacation gap

Pay needs its own look because it is both the loudest reason and the least often named. Teachers compare scales across the road, by staff room whisper and by parents' gossip. A PRT who sees an increment of a token amount after two years notes it. A PGT in a Class 12 board year who invigilates, sets the pre-board paper, evaluates answer scripts and takes remedial classes with no extra recognition notes that too. Summer is another test. Some schools hold back salary in May and June or pay in two parts. Staff with a home loan or tuition fees plan their exits around that.

Reading many exits together

Keep a single sheet with rows for each leaver and columns for month, role, years of service, coordinator, stated reason and underlying reason. After a year, sort by month and by coordinator. A hotspot appears quickly. Show the management the pattern and keep names out. Link the findings to the school appraisal and development work and to pay structure in CBSE schools.

Stay talks, exit data and what to do next are part of our retention and attrition management service.

Questions we are asked

Around the third month, when the novelty has gone but the opinions are still fresh. Repeat it once a year with every teacher and twice with those who joined in the last twelve months.

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