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Digital Printing Shops · Recruitment process consulting

Recruitment process consulting for Digital Printing Shops: hiring for rush seasons and a second designer

Exam, election and wedding rushes need more hands for a few weeks. A hiring process that names who to call back and tests real skills keeps the shop from taking whoever is free.

A plant HR officer and production colleagues planning shift coverage at a factory briefing station

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Why recruitment process consulting matters in digital printing shops

Casual workers are taken on in the rush and put on machines with little training. Counter staff are hired for pleasant manners and found to be poor at reading a customer's file. The one designer who can fix complex artwork is irreplaceable, and when he is away jobs stall or go out wrong. The owner hires in a hurry and repeats the mistakes.

Good looks like a list of returnees to call before every rush, a short test for each role and a second designer grown or hired on purpose. Counter staff are tested on reading a file and quoting a date, and operators on setting up a job. Each hire is checked after 90 days against what the role needed.

How to set it up

  1. 1. Keep a call-back list

    After each rush, note casual hands who worked well, their skills and contact. Call them first before the next one.

  2. 2. Write a profile for each role

    Counter, operator, finishing, designer and delivery. State the day-one skills and the ones to be taught.

  3. 3. Add a short hands-on test

    A counter test on reading a poor file and giving a date, an operator test on loading and setting a job and a designer test on fixing a messy file.

  4. 4. Plan a second designer

    Hire one with potential or pair a junior with the main designer and note the common fixes. Our recruitment process consulting can structure this.

  5. 5. Check each hire after 90 days

    Compare the person's work with the profile and note what training is missing. Adjust the test if it did not predict well.

Check these first

Before changing anything, find out what is true today. These take an afternoon and use your own records.

  • List casual hands from last rush and which you would call back.
  • Count roles filled in the last year and how each was tested.
  • Ask who could fix complex artwork if your designer were on leave.
  • Check how many hires left within three months and why.

GullyHR can do this with you. Read how we approach recruitment process consulting in general, or share your requirements and we will tell you where to start.

Questions owners ask

Several weeks before, starting with trained returnees. New hands need a half-day on machines and a pairing with a regular before the first big order lands.

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