GullyHR
Food and Beverage

Performance Management for Food and Beverage

Goals, reviews and ratings that hold up in a conversation.

What this looks like in food and beverage

The parts of performance management that are specific to this sector, rather than general.

Performance Measures

Service, kitchen and production.

What this covers

Service and outlet

  • Covers served
  • Order accuracy
  • Service time
  • Customer feedback
  • Upsell
  • Attendance
  • Grooming compliance

Kitchen and production

  • Food cost adherence
  • Wastage
  • Preparation time
  • Hygiene audit score
  • Quality consistency
  • Safety observance
  • Training completion

The general method — what performance management covers, the questions it answers and what an engagement produces — is the same whatever the sector, and is set out on the performance management process page. What is above is the part that differs for food and beverage.

Where to start

Most engagements begin with a review of how this runs in your business today, then a written process and the sequence to implement it.

See all HR topics for food and beverage, or another industry.

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