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Landscape designers · Performance management process

Performance management process for Landscape designers: reviews on built work

In a landscape firm good work is seen months later, when the planting has taken. Reviews need to look at drawings, site follow-up and how a designer handles clients, not only at deadlines met.

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Why performance management process matters in landscape designers

A landscape designer's best work shows up slowly. A tree line matures over years, but the firm must still say who is doing well now. Without a method, praise goes to the loudest presenter and the careful drafter who catches clashes between irrigation and planting is overlooked.

A review that works here is tied to projects. After each stage, the lead notes what the person drew, how many corrections came back, how the site visit went and what the client said. Four or five notes over a year make a fair review, and they also show who is ready for a bigger role.

How to set it up

  1. 1. Define levels with examples

    Write what a drafter, junior designer, designer and studio lead each does, with one real project as the example. Keep it to a page.

  2. 2. Note feedback after each stage

    When a stage ends, the lead writes two lines on the work and any corrections. Keep them in the project file.

  3. 3. Include the site

    Ask the supervisor or the client how the designer behaved at the site. A drawing that cannot be built is a gap that shows only there.

  4. 4. Hold a review twice a year

    Sit with each person, read the notes together and agree one skill to build, such as detailing hardscape or reading soil reports.

  5. 5. Link growth to responsibility

    Offer a bigger project, a site lead role or mentoring a junior as the step up. This works well beside compensation and rewards strategy.

Check these first

Before changing anything, find out what is true today. These take an afternoon and use your own records.

  • Ask the leads whether each designer has had written feedback in the last six months.
  • Check if the levels from drafter to studio lead are written anywhere.
  • See whether site feedback reaches the studio for the person who drew the job.
  • Look at who was promoted last and whether the reason was recorded.

GullyHR can do this with you. Read how we approach performance management process in general, or share your requirements and we will tell you where to start.

Questions owners ask

Review the stages completed, the quality of drawings issued and the site follow-up so far. Plan a second look after the planting has taken, and note what you learn for the next job.

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