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Executive search firms · Competency and talent management

Competency and talent management for Executive search firms: researcher to associate to consultant

A search firm lives on judgement, yet judgement is rarely written down. Skill levels for researchers, associates and consultants make the path visible and keep good researchers from leaving.

Professional services colleagues discussing associate workload and progression around a meeting table

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Why competency and talent management matters in executive search firms

In many search firms a researcher does the mapping, builds long lists and makes first calls for years, while consultants hold the client and the final decision. The step between the two is never described. A researcher gets promoted when a partner notices, or leaves when they do not. Meanwhile consultants differ widely in how they judge a candidate.

A competency framework describes what each level can do: map a market alone, hold a candidate through a long process, write a clear assessment, speak to a client head, run a search alone. Each skill has examples. Researchers know what to show, consultants know what to teach, and partners can see who is ready for more.

How to set it up

  1. 1. List the skills a search needs

    Mapping, first calls, assessment, reference conversations, client updates, candidate care and negotiation. Add skills your firm values, such as sector knowledge.

  2. 2. Define levels with real examples

    For each skill, write what a researcher, associate and consultant does in plain words, using searches the firm has run, with names removed.

  3. 3. Assess each person with a partner

    Hold a one hour talk per person, using a recent search as evidence. Record strengths and the next skill to build.

  4. 4. Link skills to the path up

    State which skills must reach which level before a move from researcher to associate, or associate to consultant. Make the path public.

  5. 5. Use it for learning

    Plan shadowing, joint calls and case reviews around the next skill. This also supports competency and talent management as the firm grows.

Check these first

Before changing anything, find out what is true today. These take an afternoon and use your own records.

  • Ask two researchers what they need to show to become an associate.
  • Compare how two consultants assess the same candidate and note differences.
  • Check when each person last had a talk about their next skill.
  • Look at who has moved from researcher to consultant in the last three years.

GullyHR can do this with you. Read how we approach competency and talent management in general, or share your requirements and we will tell you where to start.

Questions owners ask

Not if it is short. A page of skills with levels and examples is enough, and it saves hours of argument about promotions.

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