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Veterinary clinics · Workplace health, safety and wellbeing

Workplace health, safety and wellbeing for Veterinary Clinics: bites, strain and hard days

A vet clinic is physically and emotionally demanding. Bites, scratches, lifting, long standing and distressing cases are part of the week, and few clinics have a routine for any of it.

Hospital colleagues reviewing a staff duty roster and credential records

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Why workplace health, safety and wellbeing matters in veterinary clinics

Handling animals carries risk. A scared cat, an unwell dog or a large animal in pain can injure a trained handler. Staff lift heavy animals, stand through long procedures and work with cleaning agents and medicines. When someone is hurt, the response is often to wash, apply a dressing and carry on, with no note and no learning.

Emotional strain is real too. Staff face loss, anger from owners and decisions about animals in distress. A small routine of recording incidents, checking handling methods, sharing the lifting and offering a few minutes after hard cases keeps people steadier. Medical and legal aspects should be checked with qualified professionals.

How to set it up

  1. 1. List the main risks by area

    Reception, consulting, surgery, ward and storage. Note handling risks, lifting, chemicals and slips, and discuss them with staff.

  2. 2. Agree handling methods

    Write simple steps for restraint, lifting and moving animals, including when to call for help or use equipment.

  3. 3. Set an incident routine

    After any bite, scratch or injury, record who, when, how and what was done, and have the vet or manager follow up the same day.

  4. 4. Share heavy tasks

    Rotate lifting and long standing, and give short breaks during long procedure days.

  5. 5. Check on people after hard cases

    The vet or manager asks how staff are, gives a short pause and notes patterns of strain over time.

Check these first

Before changing anything, find out what is true today. These take an afternoon and use your own records.

  • Count bites and scratches in the last year and how many were written down.
  • Ask staff which task they find most physically tiring.
  • Look at whether anyone was handling a large animal alone.
  • Check how the clinic responds after a euthanasia or a death on the table.

GullyHR can do this with you. Read how we approach workplace health, safety and wellbeing in general, or share your requirements and we will tell you where to start.

Questions owners ask

Date, time, person, animal, what happened, first aid given, who was told and any follow-up. Keep it short and filed. Seek medical advice for the person from a qualified professional.

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