Employee retention and attrition management for Orthopaedic Implant Makers: keeping setters and polishers
Losing a setter, programmer or master polisher stalls the line. Retention work finds why people leave machine shops and what would make them stay.

Not sure what you need? Tell us about your business in six short steps and we will come to the first meeting prepared.
Share your requirementsWhy employee retention and attrition management matters in orthopaedic implant makers
Without attention, you learn about trouble when someone resigns. A setter who carries three designs gets an offer, tells nobody and goes. Polishers feel unrecognised for a skill that decides acceptance. Inspectors feel pushed by production. Reasons are guessed, and the replacement takes months to reach the same level on costly material.
Good looks like a list of people whose loss would hurt, a stay conversation with each at least once a year, and fixes for what is heard: pay band, path, recognition, hours or pressure on inspection. Leavers are recorded with reason and destination. The owner can see the next two or three risks before they turn into resignations.
How to set it up
1. List who would hurt to lose
Programmers, setters, master polisher, lead inspector, lot controller. Note what each knows that nobody else does.
2. Record leavers for two years
Name, role, years served, reason and where they went. Ask someone the leaver trusts for the real reason, not the polite one.
3. Hold a stay conversation
Ask what keeps them, what frustrates them and what they would want in two years. Follow with one action. The employee retention and attrition management work gives a structure.
4. Fix what you hear, in order of cost
Gaps in pay band and path first, then recognition, then workload and pressure on inspectors. Report back.
5. Watch early signs
Late arrivals, quiet withdrawal, requests for documents or sudden leave. Speak to the person early and kindly.
Check these first
Before changing anything, find out what is true today. These take an afternoon and use your own records.
- Count the people who left in the last two years and where each went.
- Ask each key person when they last had a real career conversation.
- Check how many setters can run a new design alone and who might leave.
- Look at the gap between your polishers' pay and the local rate.
GullyHR can do this with you. Read how we approach employee retention and attrition management in general, or share your requirements and we will tell you where to start.
Questions owners ask
Think before you do. A counter may keep the person but not fix the cause. Ask what they want, check your own pay band, and decide whether the gap is real. Fix the cause for the whole group, not one person.
Place them outside production, set a clear rule on rejects and make the owner or quality head visible in backing them. Pressure falls when the rule is known and used.
Sometimes, for a short critical period such as a new design programme. They do not replace fair pay and a path. Define the condition and period clearly, and take advice on terms.