Polish Your Digital Presence at Work
Master the tone, structure, and behavior needed in emails, chats, and meetings to earn respect and avoid costly miscommunication.
Why It Matters
Your digital tone is your first impression. Clear, courteous communication boosts productivity, trust, and team cohesion—online or offline.
Program Focus: Email, Meeting, and Digital Etiquette
Writing Clear and Professional Emails
Structure your emails with clarity and purpose. Use the right tone, salutation, and signoffs to sound respectful and confident.
Avoiding Common Email Mistakes
Learn what not to do—overuse of caps, vague subjects, poor formatting, or late replies can damage credibility and rapport.
Chat Etiquette and Emojis
Know when informal is too informal. Balance friendly tone and speed with professionalism, even on WhatsApp or Slack.
Virtual Meeting Etiquette
Join on time, stay engaged, and speak clearly. Understand mute/unmute rules, camera presence, and how to lead or follow.
In-Person Meeting Behavior
Master basics like punctuality, attention, and interrupting respectfully. Show courtesy to speakers and stay present in discussions.
Tone Awareness Across Channels
What’s polite in person may feel rude in text. Learn how tone shifts between email, chat, and calls—and how to adjust effectively.
Digital Audits and Peer Feedback
Review your real emails, chats, or recordings. Get personalised tips through feedback loops and improvement exercises.
Benefits
Reduce Misunderstandings
Professional tone and clarity lower the chances of workplace confusion, tension, or escalation from poorly written messages.
Boost Professional Image
Good digital manners signal competence. Clients, colleagues, and leaders view you as someone who respects their time and attention.
Improve Team Communication
Aligned email and meeting etiquette helps everyone collaborate better, with fewer follow-ups, delays, or crossed wires.
Create a Respectful Culture
Etiquette shows respect—starting with emails and meetings. It builds a culture of consideration in all digital interactions.
Why Choose GullyHR
Audit Real Communications
We work with your team’s actual emails and meetings (with consent) to give specific, behavior-changing feedback.
Suited for Hybrid Teams
Perfect for distributed workplaces, remote teams, or tech-heavy roles needing sharper digital collaboration skills.
Role-Based Personalisation
Etiquette looks different for a manager vs. intern. We customise examples and tone expectations based on your team roles.
Live Practice + Tools
Interactive sessions include writing labs, mock meetings, and etiquette checklists. Employees can apply immediately.
Frequently Asked Questions
Make Every Word Count in Digital Spaces
Train your team to write with clarity, meet with grace, and message with impact in every professional interaction.